Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Portland W. Burnside St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.4
413 reviews
5 stars
328
4 stars
26
3 stars
10
2 stars6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals providing exceptional service.
Food Quality
While some customers enjoyed the food, there were multiple complaints about the quality, including cold items and incorrect orders.
Order Accuracy
Several reviews highlighted issues with incorrect orders, particularly regarding specific sauces and items not being prepared as requested.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some customers noting it was clean while others mentioned it was not up to standard.
Wait Times
Customers reported long wait times for food, especially during busy periods, though some acknowledged the food was worth the wait.
- MJMJ JacksonDec 14, 20251.0Terrible quality. The only thing that was fresh was the fries. The wings were disgusting and completely unflavorful. I called the store to complain and was told that team leaders cannot process refunds and that a manager would have to handle it. I spoke with Cayden, who said a manager named Joseph would be reaching out. Still waiting for follow-up. Very disappointing experience.
- TTTre5 TNMNov 29, 20251.0I called at 11:40pm I was told 15 mins until my food will be ready. I arrived at 12:03pm. Food was not prepared, every staff member was confused and rude as if i didn’t order at all. I will not be coming back to this location.
- AZAsif Z.Nov 21, 20251.0I have ordered from this location multiple times and EVERY time I try to order the hot honey flavor, I get a different type of hot sauce instead. Tonight was the THIRD time they have given me something else instead of hot honey. I'm not sure if they ran out or if the person taking the orders is unable to read them, but I wont be ordering from here anymore. If I don't order hot honey, my orders are usually fine, but when UberEats won't even give a partial refund for the incorrect items, I'm not going to keep gambling and hoping my order is right.
- GSGet ShmoneyNov 4, 20252.0Not very nice people
- MMMan ManNov 1, 20255.0I regrettedly ordered last minute before closing drunkenky ONLY because they were slammed with orders but i was able to get my food quickly and top par quality 🔥 these guys rock i only wish i could tip
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Portland W. Burnside St?
Wingstop Portland W. Burnside St is open daily from 10:30 AM to 1:00 AM.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop Portland W. Burnside St offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service available at this Wingstop location?
No, the drive-through service is closed on all days of the week at this location.
How can I place an order online for Wingstop at this location?
You can place an order online for carryout and delivery through their menu page at https://www.wingstop.com/location/wingstop-2136-portland-or-97210/menu.
What payment methods are accepted at Wingstop Portland W. Burnside St?
They accept American Express, Discover, Mastercard, and Visa.
Where is Wingstop Portland W. Burnside St located?
It is located at 2117 W. Burnside St., Portland, OR 97210, USA.
What kind of food can I expect at Wingstop on W. Burnside St?
Wingstop offers classic and boneless wings with over 11 iconic flavors, tenders, hand-cut seasoned fries, and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
What nearby restaurants can I visit before or after dining at Wingstop?
You can visit nearby restaurants like Subway for sandwiches, The Boiling Bowl for Vietnamese cuisine, RingSide Steakhouse for steaks, or Taco Bell for Mexican fast food.
Are there nearby amenities or services around Wingstop Portland W. Burnside St?
Yes, nearby amenities include Walgreens pharmacy, Wells Fargo bank, LibertyX Bitcoin ATM, and UPS Access Point location for courier services.
Can I combine a visit to Wingstop with a wellness trip nearby?
Certainly! You can visit Bodywork by Luke or Bio Foot Reflexology and Massage Center for massage and holistic therapy services near Wingstop Portland W. Burnside St.