Wendy's

3.5
1711 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1405 N. Lombard, Portland, OR
97217, United States

Hours

Reviews

3.5
1,711 reviews
5 stars
553
4 stars
420
3 stars
334
2 stars
129
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Management Issues

Several reviews highlight poor management practices, including staff being overwhelmed and unprofessional behavior from management.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or incorrect orders, as well as concerns about food safety.

Cleanliness

The restaurant's cleanliness is frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions.

Order Accuracy

Many customers report issues with order accuracy, including missing items and incorrect food preparation.
  • SP
    Shelly Poe
    6 days ago
    1.0
    Why can't the people taking the orders listen, or the people preparing the orders read??? Ordered a small chili with onions but no cheese. Ended up with cheese but no onions!!! I absolutely despise the taste of their cheese!!! I scraped as much as I could out which ended up being about a quarter if the "bowl" and I still didn't get it all out. What the hell!! What if someone is allergic?? Or lactose intolerant?? Why can't they just learn how to listen and read??
  • RM
    Ronette Moody
    Nov 17, 2025
    1.0
    Don't order delivery, my 2nd time and the order never some right. Always missing items this time over $11.00 worth of food. Refund could not be provided for add ons like $0.60 for cheese on a salad that never came. We will not be ordering delivery nor going to that location again!
  • DH
    Daniel Hunt
    Nov 17, 2025
    5.0
    I haven’t had a HOT to go in a while . The burger burned my mouth !! The cheese was melted !! The fries were Hot and the Coke was cold !! It was all Very Tasty !! Thank You very much!!!
  • TC
    The Coywolf
    Nov 17, 2025
    1.0
    This Wendy's is terrible. I've been coming here multiple times a week since I moved here in June 2025, and they always have a hard time keeping people. Went through the drive through at 10:30 PM tonight, i asked for a second to see what i wanted, amd the drive through person literally mocked me over the speaker saying that it was more than a second, then goes "its been 5", and was not joking at all. I Ordered a double stack biggie bag. Small. Dr. Pepper. Ranch for sauce. I was the only person in the drive through. The lady that served me (lead or manager or something) had to ask me 3 times what I wanted. I got my food and had the window shut in my face. When I got back to my place I ended up with a chicken sandwich, and like day old fries. I was charged for the double stack bag, and upcharged for a medium, and the fries were unedible. I seriously have a problem with this place. That same lady has been the rudest person I've encountered for a very long time. I'm not one to leave reviews or demean service workers, but in this specific case I am having a hard time not using expletives in this review. Orders are always wrong, the employees argue with you when they ring your order up wrong and you try to correct it, the food is old *all the time*. I'm going to waste the extra gas and drive down to Broadway, that Wendy's is 1,000x better. Do freakin' better. For real.
  • LA
    Liam M (Akemie)
    Oct 27, 2025
    5.0
    I am a regular at this Wendy's and overall they deliver great food and service the majority of the time. I come here weekly and have only had a few neutral experiences while the rest are exceptional. It is so much better than the other Wendy's in Portland or any other fast food. The Manager at this location, Samuel, seems to be the reason why. My GF and I are always happy to see him because we know the quality of our food will be perfect anytime he is there. He is friendly and supportive of his employees, we have overheard him encouraging them to improve in a compassionate way and he really seems to be a great leader. Thank you to Samuel and his team at the Lombard Wendy's we really appreciate you. ❤️

Frequently Asked Questions About Wendy's

Is 1405 N. Lombard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.