Brand Certified
Wendy's
3.8(1060 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
9695 Ne Cascades Pkwy, Portland, OR
97220, United States
Certified by Wendy's • Feb 22, 2026
(503) 284-4459
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/or/portland/9695-ne-cascades-pkwy
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.8
1,060 reviews
5 stars
454
4 stars
267
3 stars
161
2 stars
40
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, many complained about it being cold, poorly prepared, or not matching their orders.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms, contributing to an overall negative experience.
Inconsistent Hours
Customers expressed frustration over inconsistent opening hours and being turned away despite advertised times.
- MNMichael Nall3 days ago2.0Took 10 minutes to get food. Hardly anyone was there too. I thought this was fast food!
- AAArtemis Absona4 days ago1.0Closed on 2/21 before posted times. Young woman and man in tobogin hat
- MMMarcus MorganFeb 14, 20261.0I come to this location because it’s convenient. My review is all because it’s either my order is wrong or I have to pull up and wait. Next, the dining room around 7 is closed. So why can’t they move a line of cars with no dine in? I ordered Apple pecan salad and was told they have no cranberry so I insisted on still wanting that salad only to have gotten a Cobb salad . I waited a while for my order salad which Wendy’s pre makes and nuggets that do not take long to cook. Now if you check the camera around 8:46 the girl who got my whole order wrong was on the phone. Also, I had to get out of my vehicle to beat on the door for Utensils and dressing for the salad. In addition to a close dining room take a look on the Camera to see a cup that is sitting on the table that no one went to get but you have an manger and 4-5 employees on the clock who had not even gotten to that. I use to work for Wendy’s so I can explain everything to detail what is wrong. If this is franchise owned he or she needs to give it up to corporate and if it’s corporate salary Reduction is needed for consistency in below Mediocrity service. No excuses! Does not look like a Apple pecan salad with no cranberries
- DTDalyn ThompsonFeb 13, 20261.0I have stopped here many times and the doors are locked and only done driver thru today was the same and then had to park me to wait on food and and one person a head of me waiting also. And it wasn't even no one else in line.
- QHQuantum & Somatic Root HealingJan 31, 20265.0Always Wendys has standards no matter where you are fresh hot good food, clean and peaceful inside, good customer service. 10/10 recomend. My man has never had Wendys for breakfast. He was impressed.
Frequently Asked Questions About Wendy's
Is Mt Hood & Cascades Pkwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Mt Hood & Cascades Pkwy?
The drive-through at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Mt Hood & Cascades Pkwy?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 9695 Ne Cascades Pkwy currently open?
Yes, this Wendy's location is currently open and operating.
How can I order food from Wendy's for delivery or takeout?
You can order via the Wendy's app or at order.wendys.com; delivery availability depends on your location.
How do I contact Wendy's Mt Hood & Cascades Pkwy for questions or feedback?
You can call them directly at (503) 284-4459 or reach out through the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find menu pricing and nutrition information for Wendy's?
Menu prices and nutrition info can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Are there nearby places where I can grab coffee before or after visiting Wendy's at Mt Hood & Cascades Pkwy?
Yes, Starbucks is nearby, offering a convenient spot for coffee or smoothies before or after your Wendy's visit.
What shopping options are near Wendy's on Mt Hood & Cascades Pkwy?
Cascade Station shopping center and stores like Target, Best Buy, and Mattress Firm are close by for shopping convenience around your meal.
How can nearby transit or accommodations help customers visiting Wendy's at Mt Hood & Cascades Pkwy?
Nearby hotels like Residence Inn by Marriott and Hyatt Place offer convenient stays for travelers who want easy access to Wendy's and local amenities.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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