Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,032 reviews
5 stars
447
4 stars
261
3 stars
160
2 stars
37
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising friendly staff while others reported rude interactions and long wait times.
Order Accuracy
Frequent complaints about incorrect orders, with many customers noting missing items or wrong modifications.
Cleanliness
Inconsistent cleanliness reported, with some customers finding the restaurant clean while others noted dirty dining areas and restrooms.
Speed of Service
Long wait times reported, especially during busy hours, with some customers experiencing delays even when the restaurant was not busy.
Food Quality
Food quality received mixed feedback; some enjoyed the freshness while others complained about cold or poorly prepared items.
- KZKyle ZilchNov 14, 20251.0So slow even though the place had tons of employees... Order was all wrong.
- SPStefanie PalmerNov 11, 20251.0so i’m 6 months pregnant with my first baby and have worked in retail for 10 years so i know about annoying customers.. i try to give service workers the respect they deserve because it’s not an easy job. nonetheless i was being as polite as possible. i ordered thru the app for mobile pickup, had to wait for chicken strips which was fine i had no problem. an employee brings the order out, but it looks wrong as i ordered a vanilla frosty & she didn’t bring me a vanilla frosty so i brought it back inside to allow them to check. an older woman scoffs at me and says “oh no everything’s there” and so i say “i think im missing a vanilla frosty” and she parrots “you are missing a vanilla frosty, but everything else is there” trusting her i left and get home and my large upgraded fry is missing. Super disappointing because i intended to dip my fries in the frosty. Pregnancy craving. i don’t appreciate being talked down to or having them incorrectly pack my order or send me home without what i paid for. it was filthy inside the lobby so maybe i could’ve taken the hint. 0/10 i hope that woman gets her order wrong everytime she ever goes out again.
- RLRichard LibbyNov 11, 20255.0Clean, prompt good food, and friendly staff.
- SSSawyerNov 10, 20251.0We ordered Wendy's and the spicy chicken sandwich was very chewy and the chicken was hard also visually looked disgusting. They also forgot my fries
- MFmanny freewallNov 8, 20253.0I stood there waiting for the employee to acknowledge me. Then I said my order and had to repeat it several time. Whatever happened to may I take your order?
Frequently Asked Questions About Wendy's
Is Mt Hood & Cascades Pkwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Portland, OR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Portland, OR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (503) 284-4459.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mt Hood & Cascades Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Portland, OR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Mt Hood & Cascades Pkwy?
The drive-through at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Mt Hood & Cascades Pkwy?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 9695 Ne Cascades Pkwy currently open?
Yes, this Wendy's location is currently open and operating.
How can I order food from Wendy's for delivery or takeout?
You can order via the Wendy's app or at order.wendys.com; delivery availability depends on your location.
How do I contact Wendy's Mt Hood & Cascades Pkwy for questions or feedback?
You can call them directly at (503) 284-4459 or reach out through the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find menu pricing and nutrition information for Wendy's?
Menu prices and nutrition info can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Are there nearby places where I can grab coffee before or after visiting Wendy's at Mt Hood & Cascades Pkwy?
Yes, Starbucks is nearby, offering a convenient spot for coffee or smoothies before or after your Wendy's visit.
What shopping options are near Wendy's on Mt Hood & Cascades Pkwy?
Cascade Station shopping center and stores like Target, Best Buy, and Mattress Firm are close by for shopping convenience around your meal.
How can nearby transit or accommodations help customers visiting Wendy's at Mt Hood & Cascades Pkwy?
Nearby hotels like Residence Inn by Marriott and Hyatt Place offer convenient stays for travelers who want easy access to Wendy's and local amenities.