Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2079 W Burnside Street in Portland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, with some waiting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Numerous complaints were made about rude and unprofessional staff, with reports of disrespectful behavior towards customers.
Limited Access
The lobby is consistently closed, forcing customers to use the drive-thru or walk-up window, which has led to frustration among patrons.
Food Quality
While some customers enjoyed the food, many reported poor quality, including cold items and improperly prepared orders.
TN
Theo Niemeier
Nov 11, 2025
1.0
My fries were freezing cold and they were talking in a very rude tone and just overall disrespectful
SS
Sterling
Nov 3, 2025
1.0
Signs everywhere to order online and pick up at the window since the lobby is closed, but you can't even select pickup as an order option, only drive through. I walked here thinking it'd be easier and cheaper than delivery but I've spent 30 minutes in the rain instead. No hate to the workers but whoever set up their ordering system like this needs to do better.
VV
Vladilena
Nov 2, 2025
2.0
This location has a serious lack of management and oversight with its employees. Anyone using an app to get their orders through places like DoorDash, Grubhub, etc… it’s not the drivers fault, please be patient with them, and I say this as an every now and then walk up customer. This location is known for their excessive and unnecessary time wait.
Today really threw me for a loop. When I walked up, there was only one car at the drive thru window and approximately four people outside waiting for mobile or delivery orders. One customer said they kept pressing the button to get someone’s attention but were completely ignored.
I don’t know how long everyone else was waiting outside, but I imagine quite a while. I had placed my order 15 minutes before arriving (based on their pattern), and they still made me wait an additional 7 minutes. They only just started everyone’s orders. It’s incredibly disrespectful. I’ve even waited as long as 50 minutes before and I couldn’t cancel my order. Orders should be made on who puts them in first. Y’all need to do better or you need to quit. Go work at Goodwill, but even then, I don’t think they’d want you.
Oh, I paid a dollar for this gross guacamole and they shorted me one of my soft tacos. Thanks I guess…it’s a nice slap in the face on top everything else.
PB
Porter Bishop
Oct 19, 2025
1.0
What a terrible experience. I was door dashing tonight to pay some medical bills and it was going well until I got to taco bell. They all had the worst work ethic and attitude. There were 8 of us drivers outside at one point and we could see a cart inside half filled with to go orders. When questioned they said they were busy and wanted to bring them out all at once. I was there about 15 minutes. Some people were there a lot longer. When they complained the guy on the intercom said that if he heard any more complaining that he just wouldn't make the food.
Finally some blond kid came out to deliver some of the bags to us and yelled at us all to get real jobs.
AE
Ally Ion Egbert
Oct 19, 2025
1.0
This is not the first time this has occurred, so I’m leaving a review. When you receive an order as a uber or DoorDash delivery driver, they make you wait outside in the freezing cold, while orders are being completed just tossed to the side while people stand outside in the cold. Tonight, Taco Bell had I 6-7 staff, one was dancing in the kitchen where I could see her, and there was 5-10 people outside waiting. I would see them put a complete order to the side and wait til there was 5 or so ready, then wheel it over to the door. Instead of having someone manually walk each order over when it was ready. The reason I’m complaining is because there was literally 7 staff, and one was dancing. The dancing staff member could have walked our orders to the window instead of making us wait, visibly seeing that it’s ready.
Bs. Super poor customer service.