Subway

Reviews

• KS

  Kristi Smit

  Oct 21, 2025
  1.0
  The app was not working correctly and was pending my payment. I went to pick up and the manager said she did not receive an order and could not help me with the deal because it was through the app even though the app was glitching. She asked me to order again, so I did and the same thing happened. It showed on my account as processing but the order was not received. She assured me I would not be charged because they have to process the order for that to happen. I left frustrated with no sandwiches. My account was charged twice for the transactions they never received and sandwiches that were never made. I received one refund. I called the manager again today, she said she remembered me but could not help. She gave me a phone number of a man she said was the owner but did not give his name. I should have asked. No answer and no voicemail. I called the store again and no answer. I will not be returning to this location after years of going there due to the lack of customer service. I am hoping to receive a refund from corporate.
• SE

  Steve Evans

  Aug 7, 2025
  5.0
  Great food but the customer service is why I go back. They somehow remember the details of my preferences after dealing with hundreds of other customers in a day. Always friendly.
• KH

  Kristen Helmer

  Aug 24, 2024
  1.0
  Marzi the manager was rude the whole time while making our sandwiches. The meatball sandwich was dry and but into an olive pit. Honestly worst subway we have been to.
• TT

  T T

  Oct 16, 2022
  4.0
  Very good customer service, orders made on time, and as expected. That said, Subway needs to seriously consider improving the quality of their ingredients, their bread especially tends to be just terrible ruining what could be decent sandwiches.

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