Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Portland Subway® Restaurant at 10120 NE Halsey brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; some employees received praise for their friendliness and professionalism, while others were reported as rude and unhelpful.
Food Quality
Food quality varies significantly; while some customers enjoyed fresh and well-prepared sandwiches, others reported issues with freshness and incorrect orders.
Staffing Issues
Several reviews highlighted understaffing during busy hours, leading to long wait times and poor service.
Coupon Policy
Many customers expressed frustration over the store's refusal to accept coupons, which negatively impacted their overall experience.
Cleanliness
The store's cleanliness received positive remarks, although some reviews noted inconsistent experiences regarding food handling and hygiene.
CS
Cade Shannon
Jan 2, 2026
1.0
Wouldn't take our coupons. Why would you print sheets of coupons, mail them to people, and then not accept them?
XX
Xfinity
Dec 16, 2025
5.0
I never thought I would be writing a Google review for a Subway store, but I had the most fantastic experience last night at this Subway restaurant. I had placed a mobile order (just because that is the only way to take advantage of promo codes now, it seems!), and I walked into the store about 30 seconds later, knowing I might have to wait a few minutes. The two staff members behind the counter, Michael and Holly, were already working on my order -- and while I waited (for all of about two minutes!), I saw Michael carefully checking all the ingredients and making the perfect sandwich. Both employees were outstandingly professional and made engaging conversation, so much so that I stood there for a few minutes afterwards to chat about the upcoming holidays, even after my sandwich has been made. These two are incredibly kind humans, which seems to be increasingly rare in today's culture, especially in retail/food service jobs like ones at Subway. Whoever trained these two in customer service should know their "students" are doing a great job! Thanks to Michael and Holly for a great sandwich and amazing experience!
JD
Jennifer Downing
Dec 11, 2025
2.0
Probably my worst experience at a subway. I ordered online and many common ingredients were unavailable. The ingredients that were on my sandwich did not seem fresh, especially the spinach. It was very wilted. It was also more expensive than other Subways nearby.
The woman working there (all by herself) had fantastic customer service, friendly and helpful. And my meal was ready before the app said it would be.
KC
Keiana Chhay
Dec 1, 2025
5.0
Michael M. Absolutely the best. Customer service, attentive and friendly! Certainly will be coming here again just because he made it very welcoming.
What are the operating hours of Subway at 10120 NE Halsey, Portland?
Subway is open daily from 7:00 AM to 10:00 PM.
What meal services does Subway offer at this location?
This Subway restaurant serves breakfast, lunch, and dinner.
What types of ordering options are available at Subway in Gateway Shopping Center?
Customers can order in-store, use curbside pickup, or opt for delivery through the app or online.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
Is dine-in available at the Subway on NE Halsey?
Yes, dine-in service is available at this Subway location.
Where can I find the menu for Subway at Gateway Shopping Center?
You can view the menu online at https://subway.com/en-us/restaurant/1222-0/menu/
How can I contact the Subway restaurant at 10120 NE Halsey?
You can reach them by phone at +1 503-254-4476.
What nearby restaurants can I visit around Subway at Gateway Shopping Center?
Nearby restaurants include Starbucks for coffee, Izzy's pizza, Wingstop for chicken, Carl's Jr. burgers, and Applebee's Grill + Bar for a pub and grill experience.
Are there other food and drink options close to this Subway location?
Yes, other options near Subway include Jamba Gateway S/C for smoothies and health foods, and Muchas Gracias Mexican Food for fast Mexican cuisine.
What other services or stores are located near Subway in the Gateway Shopping Center?
Nearby you can find services like The UPS Store for shipping, ProActive Physical Therapy Specialists for health needs, and shopping options such as Catherines women's clothing and GNC Live Well for supplements.