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Subway

3.8
(300 reviews)

Business Details

4328 SE 82nd Ave, Portland, OR
97266, United States
(503) 788-8000
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Portland Subway® Restaurant at 4328 SE 82nd Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4328 SE 82nd Ave, Portland, OR
97266, United States

Hours

Reviews

3.8
300 reviews
5 stars
139
4 stars
67
3 stars
28
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor customer service, and staff being inattentive or rude.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients, incorrect orders, and poorly made sandwiches.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for lack of professionalism and poor attitude.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others praising the cleanliness of the store.

Operational Hours

The 24-hour service was appreciated by many, but there were complaints about inconsistent service during late hours.
  • LK
    LAUREN KORNBLUTH
    Feb 15, 2026
    5.0
    I went here for a late night sandwich and Greg who works night shift was super helpful. He’s a hard working guy and made me a great sandwich. I appreciate people like him who are willing to work late night, are kind, and good at their job!
  • NN
    NA NA
    Feb 4, 2026
    1.0
    Today I took my family to the Subway location near our home, a store we visit often and have generally had good experiences with. Unfortunately, this visit was very different and left my wife, our children, and me feeling uncomfortable and unwelcome. My wife ordered a footlong sandwich and asked if it could be split so that each half had different vegetables and sauces while keeping the same meat and cheese. Since the primary chargeable items were the same, we believed this was a reasonable request, especially because the second half was intended for our children. When she asked, the sandwich artist responded with noticeable sarcasm and frustration, saying, “Okay so different sandwich.” This response immediately caught us off guard, as my wife was simply asking a genuine question. Wanting to avoid any back and forth, I agreed and moved on. Sensing that my wife felt uncomfortable, I tried to lighten the mood by casually mentioning that my sandwich would be a little different because I had worked at Subway years ago and understood that people sometimes make sandwiches differently. At that point, I believed the situation had been de escalated. However, the interaction became worse during checkout. We entered our rewards phone number, and I asked to use a Subway corporate gift card, which I have successfully used alongside rewards in the past. The employee became visibly frustrated and assumed the gift card was a coupon, stating that two coupons could not be used. I calmly clarified twice that it was a gift card, not a coupon. When the card did not scan immediately, which can occasionally happen, the employee spoke to me in a condescending tone and said, “You used to work at Subway, right, so scan it.” For clarity, I worked at Subway briefly when I was eighteen, many years ago. My earlier comment was only meant to ease the initial awkwardness, not invite disrespect. At this point, the tone had clearly shifted. While I attempted to give feedback about how his communication was making my family feel uncomfortable and unwelcome, he interrupted me and stated that he had given us the footlong we wanted to split at a discounted price. I responded honestly that I would much rather pay full price and receive respectful service than receive a discount paired with rude treatment. There was no yelling, no profanity, and no aggressive behavior on our part. The interaction was marked by sarcasm, dismissiveness, and a lack of basic customer courtesy. The individual assisting us, who appeared to be a blonde long hair manager trans male no name tag was on no hair net, displayed behavior that felt unnecessarily harsh and unprofessional. This description is shared only to help identify the situation, not as a judgment of who he is as a person. It is important to note that another employee, a female staff member, was also working at the time and was kind and professional. She thanked us for coming in and made a thoughtful comment about taking care of our kids as we left. This made it clear to us that the issue was not the location itself, but this specific interaction. I am writing this review in hopes that leadership will address the importance of respectful communication and customer service, especially from management. As a business owner myself, this experience also made me question the value of using Subway gift cards if customers are treated poorly when attempting to use a service they have already paid for. At this time, I do not plan to return to this location. My intention is not to attack anyone, but to provide honest feedback so that future customers and families are treated with the respect they deserve. If others experience similar treatment, I encourage them to leave feedback so leadership can better understand the impact this behavior has on customers.
  • JJ
    Jennifer Juday (Jenna)
    Jan 14, 2026
    1.0
    My order said it was done and ready for pick up at 8:10pm. I walked into the restaurant and there is only 1 worker and 12 people ordering and/or waiting g for thier order. If orders are not ready by pick up time....they need to be refunded. If not, then this Subway needs to be closed. Absolutely horrible.
  • MS
    Michael Stone
    Jan 13, 2026
    5.0
    They really are open 24hrs! Go see Greg he makes the best subway sandwiches ive ever had! They have vegan options! Delicious and staff was great! Best subway i ever went to
  • SS
    Sadn
    Jan 3, 2026
    1.0
    Bad employee we was waiting 40 min

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