Customers frequently reported slow service, with long wait times for orders, often exceeding 20-40 minutes.
Food Quality
The quality of bagels and sandwiches was inconsistent, with some customers praising them while others found them stale or poorly prepared.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and mistakes with orders.
Inventory Issues
Several customers noted that the shop often ran out of bagels or specific items, particularly during peak hours.
Atmosphere
The cleanliness and ambiance of the shop received mixed reviews, with some customers finding it uninviting and cluttered.
JA
Jonathan Anonuevo
Nov 5, 2025
5.0
An assortment of locally made bagels with plenty of cream cheese and toppings options.
JK
Jennifer Klemann
Oct 29, 2025
3.0
Bagels are decent and sandwiches are good, but service is s terrible and super slow. I don't understand why is takes 25 minutes to toast a bagel.
KD
Karan Dharia
Oct 9, 2025
1.0
Every time I come in it takes 20-40 minutes for a toasted bagel because the “toaster isn’t working well”. At some point over the course of 3 months you fix this. I’d go to other locations *edit i got my bagel after waiting and it wasn’t even toasted, epic fail. Love spielman, not this location.
MM
Michelle Magid
Sep 28, 2025
5.0
I order online from this location a few times a month, and they are always good.
SN
sarah nelly
Sep 21, 2025
5.0
Service and food is absolutely wonderful!!!! We love it here and go as much as we can. Only sad part is they run out of Gluten Free super fast, and a couple times we found out after ordering:/ really love it overall though!