Safeway

Reviews

• SJ

  Sarah Jaspering

  3 days ago
  4.0
  I really like the Safeway in St. John's!! The people who work there are great 👍 My only issue is the Safeway app.. It's super confusing 😞
• LP

  Laya Par

  Jan 3, 2026
  5.0
  I’ve had an excellent experience with this Safeway Pharmacy. The level of care and professionalism has noticeably improved, and the pharmacy now feels more welcoming, organized, and efficient. The staff are always friendly, patient, and genuinely willing to help. They consistently answer the phone when I call, which is something I really appreciate. My prescriptions have been ready on time, and even in the rare situations when there was a delay, the team took ownership, explained everything clearly, and resolved the issue quickly. It’s clear that the pharmacy manager and the entire team take pride in their work. The improved organization, cleanliness, and positive atmosphere truly make a difference. Thank you to the whole pharmacy staff for providing such reliable and outstanding service.
• AL

  Alley Lydt

  Jan 3, 2026
  1.0
  This pharmacy is consistently difficult to deal with. It takes multiple calls just to reach a person, and medications are often not filled as promised. Calling ahead feels required. I called at 3:00pm to confirm three medications were ready. I was told one would be restocked at 5:00pm and that as long as I arrived before closing, I could pick up all three. I asked if it could be filled at 5pm for pickup the next day due to work, and was told I’d have to call again. I arrived at 7:52pm. Arya (pharmacist) initially handed me only two medications, despite the system showing three. After another employee returned from break and was asked to look, Arya suddenly referenced my earlier call and claimed I was required to be there by 7:50pm, which I was never told. Arya then refused to fill the medication because it was now after 8:00pm, closed the gates, and would not page a supervisor. I had to call the store from my phone to get help. Jacob (shift lead) came back, requested the fill, and contacted supervisors, but Arya still refused. A security guard unnecessarily involved himself in a private medical situation and repeatedly suggested calling the police, despite no disruptive behavior. I eventually reached Amy (district manager), who acknowledged this pharmacy has repeated issues, validated my concerns, and offered a $25 gift card with a promise to fill the medication the next day. While I appreciate her honesty, this location clearly has ongoing accountability and leadership problems. I will be transferring all prescriptions and won’t be returning. Amy has my information and I do expect contact with resolution for getting all of my medications immediately transferred out of this location, in addition to contact from whoever is in charge of pharmacy, as it’s been made clear the pharmacy has no accountability at the store level. I would also like to follow up regarding the security guard who repeatedly asked the employees to let him call the police on me, when no one asked for his involvement and the situation clearly did not require his involvement.
• RR

  rose

  Dec 31, 2025
  1.0
  Often fruit is moldy, unless your buying the already chopped and packaged, often prices are way over priced, for a can of corn beef hash which is normally 4$ is now 10$, and often I overheard the ladies in the front complaining about customers, if we had more options in the area I wouldn't shop here. No stars.
• YM

  Yazmin Moore

  Dec 30, 2025
  4.0
  Found what we needed. Some good prices but others are a bit high.

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