Pizza Hut

Reviews

• KW

  Kayla White

  Feb 16, 2026
  1.0
  Absolutely horrible customer service. The worker today was extremely rude. Won’t ever come back.
• KB

  kelly becker

  Feb 13, 2026
  1.0
  I completed an online order with estimated time 30-40 min. First driver brought incorrect order and took the wrong food away not knowing what to do and not leaving food. Store put order and food together incorrectly and driver didn't double check. Called call center because you can't call store. They reordered a remake for delivery. We are now over an hour from original delivery order. Second driver arrives expecting cash on delivery because the remake doesn't show it was paid for (paid with credit card online). Driver (who has another remake from Pizza Hut that is expecting cash and also called to say they paid online) has to call to try and get confirmation that the order is paid. My food (for teens at my house for a Friday night get together! Starving!) is getting cold (and the drinks are not even the ones we ordered) while we wait for confirmation. Driver on hold with Door Dash. I call Pizza Hut Call Center a third time and get the MOST rude and short person on the other end and after frustrating conversation going nowhere, I ask for refund. I was very understanding of the situation until the second driver AND waiting while my once fresh order gets cold while we're waiting in the rain on hold to confirm I have paid. My confidence that I will get my refund is not high. We'll see. Impacted: two drivers (who is going to get the online tip I left? how lousy will their other tips be that are getting cold while we try to resolve), customers waiting for those drivers, me and my family and starving guests. Not a word of apology or fair resolution even attempted by ANYONE I talked to at Pizza Hut Call Center with the final person just hostile. Wish me luck on getting a refund. Insult to injury if I actually will have to pay for this experience OR take hours of my life to get back to 0. Pizza Hut NEVER again.
• LS

  Lisa Schubert

  Feb 6, 2026
  1.0
  I ordered delivery and received a pizza burned so badly that it was not edible. Ruined my whole day. We were really hungry and really looking forward to the pizza, and instead we were given the nastiest pizza I have ever seen.
• JG

  Justin Gilchrist

  Feb 5, 2026
  2.0
  Ordered the $10 Big New Yorker as advertised and got a pizza that was completely burnt and taste like burnt cardboard. Will not return to this location.
• RG

  Rose Gibson

  Jan 30, 2026
  1.0
  The pizza took 5 hours to make and after he gave it too us it had nut in the crust like i asked for stuffed crust not stuffed bust. This is lowk ahh ngl, dont come here

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