Pizza Hut

Reviews

• VS

  Victoria Moss (SECRETZ)

  Dec 30, 2025
  1.0
  If there was an option to give them a zero I would. I ordered $30 worth of food online last night and right after it charged my card a message came across the screen saying that there was a problem with my order and I needed to call the store. 3 hours later after fighting with them I finally got three large pizzas. I had a hard time just getting that much out of then. They're disappointed in the way I was treated and I will never do peace out again
• KK

  Kayy

  Dec 26, 2025
  3.0
  So I had an issue with my order/door dash driver that I placed on NOV 28th, and I try to call the store.. it automatically directs me to the call center. Doesn’t matter what time of day it is, I tried morning, afternoon, night, nobody answers. It’s like the staff unplugged the phone or something. The call center tells me there isn’t anything they can do on their end I need to call the specific store. It’s almost January now and I still can’t get ahold of the store. The only reason I decided to leave this review is because I’m hoping I can speak with the owner or something. It’s not that big of a deal, but maybe whoever is running or owns the store should make sure the staff doesn’t unplug the phone line, in case people have issues or need to call in to add something to an order..etc. I had to call DoorDash who refunded the money to the Pizza Hut store who was in turn supposed to refund my order but I can’t get ahold of anyone. So I guess I take the loss.. and it sucks because this is the only store in my area to order from there is no other option.
• BR

  Britney Roberts

  Dec 26, 2025
  2.0
  This location is fine. It’s the hand tossed pizza I have a problem with. I’m sure it has to do with inflation but they are clearly using less dough per pizza and it turned out “hand tossed” into thin crust. Probably won’t order again.
• TE

  Trina Evans

  Dec 13, 2025
  1.0
  Everytime in order from this location something is always wrong and the staff act as if I’m asking for too much for the issue to be corrected. I placed an order through the app to pay in cash the minute the order was supposed to be here I got notification that a 3rd party all of a sudden would be delivering my order. I go to meet him and pay for my food the total is 26.99 I gave him $40 and he says he doesn’t have change they don’t pay him for the order so I have to pay him. I said I’m paying you but I need my change he continued to argue with me about how he isn’t giving me change cause he doesn’t have it. I said ok well give me my money back and take the pizza back. I called Pizza Hut back got the customer service line she tried to contact the store only for the store not to answer like they never do. I’m very disappointed in the way customer service has just gone down hill. I will not be going to this location again and I’m strongly considering leaving Pizza Hut alone altogether
• CP

  Christopher Pierce

  Dec 7, 2025
  1.0
  Absolutely horrible service. Zaria is the manager and she should be fired? She is horrible at customer service. I ordered a carryout. They made a mistake on my Pizza. So I said I would return it to the store and for my inconvenience i asked if they could give me a large pizza with three toppings.Rather than two, the girl said yes.So I decided to drive back to return for that pizza.Rather than getting the correct pizza another day. I got there and they did not honor my request as I was told. The manager said the employee that said she would honor my request did not know that she couldn't do that, so they were not going to honor the large pizza three topping.I said, well, that's the only reason I came back out of my way and wasted my gas for the inconvenience was to have the large three topping.Otherwise I wouldn't have came back that day. The manager basically said, well, we're not going to honor it.Here's your two topping pizza that you were supposed to get and threw it on the counter right at me. Ask for a name and the corporate phone number which she was not willing to give me.She said look it up yourself. I work in customer service as well.And this is no way to treat a customer for something that was no fault of their own.She should be terminated and fired.Immediately

Frequently Asked Questions About Pizza Hut