Panera Bread

3.6
882 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Portland is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11563 NE Glenn Widing Dr, Portland, OR
97220, United States

Hours

Reviews

3.6
882 reviews
5 stars
379
4 stars
180
3 stars
95
2 stars
77
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a significant lack of staff and management oversight.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food preparation, and overall quality, suggesting a decline in standards.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy kitchen, which detracted from the dining experience.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from employees.

Convenience

Despite the issues, some customers appreciated the location's convenience, especially for travelers, but expressed frustration with the service efficiency.
  • CR
    Cooper Runstein
    2 days ago
    1.0
    Waited 25 minutes longer than the pickup time we were quoted for just to receive cold sandwiches with barely any fillings and a coffee that was only half full for $35+. I’m not sure what scam this place is running, but it’s nothing short of robbery. The owner should be ashamed to have their name on this joke of a restaurant.
  • JC
    Joanne Cook
    Nov 10, 2025
    1.0
    We stopped for lunch. There were many people waiting, no personnel around, could only order from a kiosk (there were 2 but only 1 working). We got tired of waiting to order so we left and found a lovely restaurant down the road. We will not go back to Panera Bread.
  • KR
    Katherine Rhoades
    Oct 26, 2025
    1.0
    I don’t know if management is reading these reviews but this location gives Panera a bad name. No one was in the front when we arrived. Both self-ordering kiosks were busy. People lined up. All of a sudden several employees from the back peeked around the corner and laughed and disappeared. Customers had to keep trying to get the attention from those in the back to get drink cups, bakery etc. There was one guy preparing all of the food and orders by himself. The food was good and hot, but I didn’t get my side and after have grown tired of having to continually go to the window to ask for things like our cups, I just gave up. We love this location as it’s convenient to stop at to get something to eat after a long flight but there needs to be some major changes if they want to be able to keep it open. Nothing about this experience is of Panera’s usual quality or service. Donetter.
  • GR
    Gail Ridgeway
    Oct 21, 2025
    1.0
    LOUSY ATTITUDES! I waited 20 minutes for two breakfast sandwiches and a bagel...the bagel was just thrown into a bag (no wrap) and they couldn't be bothered to make it correctly - no cream cheese added. The guy in the kitchen was rude, insulting and couldn't care less. What's with the attitude???? Never again.
  • CM
    CHAMA MILICIA
    Oct 16, 2025
    5.0
    The manager that is in the morning is very helpful and polite. I have been there multiple times and he try give solutions if some of the staff make mistakes.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Portland accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Portland?

Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.