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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.6
(890 reviews)

Business Details

11563 NE Glenn Widing Dr, Portland, OR
97220, United States
(503) 251-9796

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Portland is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11563 NE Glenn Widing Dr, Portland, OR
97220, United States

Hours

Reviews

3.6
890 reviews
5 stars
384
4 stars
179
3 stars
96
2 stars
80
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and during busy hours.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food preparation, and overall quality, noting inconsistencies in their orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a lack of attention to cleanliness by staff.

Staff Attitude

There were numerous complaints about rude or unhelpful staff, contributing to a negative dining experience for many customers.
  • LE
    Laralyn Ellsworth
    2 days ago
    2.0
    Definitely the worst Panera I've been to. Very understaffed, bad coffee (although not as absolutely undrinkable as it used to be), and the drive-thru is a trap. Don't do it. Even if there's only one car in front of you. You will sit there for 20 minutes waiting for them to make two sandwiches for the car in front of you, while you only ordered a fountain drink or a drip coffee, and they won't ask the car in front of you to pull forward and park so that they can move other people through the line. On top of that, the inside is dirty, the employees are not particularly friendly, and usually when you walk in there's nobody at the front counter. It also usually smells bad inside. Maybe that is from homeless people hanging out in there regularly. Sometimes there's a security guard hanging out near the front door. Overall, not a pleasant place to hang out.
  • JJ
    Jim Johnston
    Feb 23, 2026
    2.0
    Counter staff was nice. Food was ok muffin and a cinnamon roll. Coffee and OJ .There was an old guy who worked there wandering around who was rude.
  • SS
    Seila
    Feb 14, 2026
    3.0
    My sandwich was okay for being incomplete. I ordered the Bacon Turkey Bravo, and it was missing the bacon + cheese. So, overall, I'd have to say that the experience didn't go well. I'd rather not pay full price for an item with missing ingredients. I should've read the reviews before visiting, but oh that's what I get.
  • AG
    Aso Gaming
    Feb 6, 2026
    1.0
    20 minutes in an empty drive thru, I waited at the menu board for 5 minutes just to let the know I’m here for my mobile order. Got to the window no one came up for 10 minutes, finally guy comes over and asks if i ordered at the menu screen, note same dude that was on the intercom. Finally got my food and food wasn’t really good at all.
  • JM
    Julie M
    Feb 5, 2026
    2.0
    My friend ordered a Mediterranean Chicken Grains salad. She requested no wheat/gluten free. After a couple bites, she could tell something wasn’t right. She took it back and asked if they were sure it was gluten free. They said they “thought so.” She asked them to check. It was not. They remade it. She received a token apology. By then she was getting a headache, half her face was numb, and she had pain in her stomach. She told the team manager it was no small mistake. It could be very serious. I asked him to give her a refund or at least a gift certificate. He quickly said he could not. It was against their policy. I had the broccoli soup, which was fine, and the atmosphere was nice, but we will not go back. I’m sorry we gave a tip when we ordered.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Portland accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Portland?

Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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