Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional staff, with several instances of poor service and order mistakes.
Food Quality
There were numerous complaints about cold food, incorrect orders, and issues with drink machines, leading to dissatisfaction with food quality.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms and around the dining area.
Operational Hours
Customers expressed frustration over inconsistent operating hours, including not being open 24 hours as advertised.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and fresh food during their visits.
YM
Yazmin Moore
Dec 30, 2025
4.0
Good food and nice staff, never disappoints.
SP
shawnda pulley
Dec 11, 2025
2.0
Sprite has been plain soda water for over a month.
CY
Cordell Young
Dec 2, 2025
1.0
NOT OPEN 24HRS .... GOTTA CHANGE THAT FOR SURE........
JB
Jam Burrage
Nov 26, 2025
5.0
Very caring, very courteous, very kind! Looking out for the wellbeing of all their customers and showing compassion to the homeless. Management is beyond excellent in the services provided. I will forever be grateful for the way we were accepted treated and protected! Thank you mcdonald's on 82nd!!!