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McDonald's

3.3
(2626 reviews)

Business Details

2231 NE 181st Ave, Portland, OR
97230, United States
(503) 667-0722
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2231 NE 181st Ave, Portland, OR
97230, United States

Hours

Reviews

3.3
2,626 reviews
5 stars
777
4 stars
488
3 stars
532
2 stars
284
1 star
545

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with how they were treated.

Food Quality

Customers noted issues with food quality, including cold and stale items, as well as complaints about the cleanliness of the restaurant.

Service Speed

Several reviews mentioned slow service, with long wait times for orders and delays in food preparation.
  • RD
    Robbie D
    4 days ago
    4.0
    Nothing special, same as the million or so other McDonald's across the US. But I was really impressed with the attitude of the staff. I came in wearing my work jacket and used the kiosk to place my order. I was getting breakfast sandwiches for my work crew so I think I ordered like 12 sandwiches 8 hashbrowns and a handfull of coffees. The lady who called my number was really nice and professional. I came up to the counter and all the food was on a big tray. She read my receipt out loud, showed me everything was there as ordered, and quickly got it packed into a big bag with handles. I appreciate that she took the extra minute to make sure everything was there and show me that everything I ordered was going into the bag so I wouldn't have to come back or worry about anything missing.
  • MW
    Megan Wu
    5 days ago
    2.0
    I ordered two medium fries and asked for ketchup. They initially gave me only two packets, and when I asked for more, they only gave me one additional packet. For the amount of fries I purchased, this felt insufficient. Customer service could definitely be more accommodating.
  • DD
    Durran Champie (DLIC)
    5 days ago
    2.0
    I thought there was some rule that if a Price is advertised that that price must be honored I could have swore that was the best way for a company to retain customers as well as avoid negative commentary on their brand. If you advertise a twofer deal, and then don't honor that I guess I'm the idiot for shopping now.
  • DD
    D
    Feb 20, 2026
    1.0
    Pésimo servicio. .. ordenas una cosa y te dan otra. .... y le reclamas y se enojan. ..
  • CS
    Celeste Shockley
    Feb 4, 2026
    1.0
    food full of fillers, plastics, and chemicals I do not suggest eating from McDonalds and especially not feeding your children this FAKE food.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Is the drive-through service available all day?

Yes, the drive-through is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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