McDonald's

3.3
2675 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2231 NE 181st Ave, Portland, OR
97230, United States

Hours

Reviews

3.3
2,675 reviews
5 stars
803
4 stars
502
3 stars
538
2 stars
283
1 star
549

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about portion sizes and missing items.

Cleanliness

Several customers noted that the restaurant and restrooms were not clean, contributing to a negative impression.

Customer Experience

There were multiple accounts of poor customer service, including staff being unhelpful and dismissive, which negatively impacted the overall experience.

Inconsistent Orders

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
  • JB
    Jordan Barrera
    Nov 17, 2025
    1.0
    Food was cold and the sweet tea tastes old
  • JC
    Jessica cortez
    Nov 15, 2025
    1.0
    I ordered two Mc double meals and when I got home, I realized that they did not give me the four piece nuggets for each meal that goes with it and I don’t live close to that McDonald’s and I keep calling and the phone is busy so it’s probably off the hook Very disappointed
  • TT
    Tate Tiry
    Nov 3, 2025
    2.0
    Been here multiple times and they can't seem to get orders right or they just forget to put food in the bag. Genuinely annoying
  • SS
    Sugar Soda
    Oct 26, 2025
    1.0
    They are unable to make your order here correctly and are very slow took 15 minutes first time to get my order plus another 10 minutes when i came back and had to wait for them to correct my order. On top of the language barrier makes this visit very tough to communicate what i others I witnessed wanted to order.
  • NM
    Nicholas Magistrale
    Oct 24, 2025
    4.0
    OK, so first off, it's McDonald's... I didn't expect the chef to be sending out the "Tasters Flight" , putting on a display of their gastronomic achievements. However, I really can't complain. Food was as good as one can anticipate from McDonald's. There were no issues, and it was warm. Service was even pretty great. I had a curbside pick up order, which was fulfilled timely, and with a smile... Here's where my minor complaint comes in... If I go to McDonald's for the sole purpose of playing the "Monopoly" game, I better get my game pieces! Do you know how disappointing it is when you construct your entire order around maximizing game pieces? Who stole my game pieces!? Somewhere between filling the order, and walking it out to my car, game pieces went MIA! I'll still give you 4 stars (for meeting expectations of food and service), but whoever got my game pieces owes me! Don't let me find you! Next time I come back fool's better have my pieces! I'm not playing! 🤣 But seriously, gimme my Monopoly prizes!!! In summary, check your game pieces with your order... Don't let em' do you, like they did me!!!😂🤣 That is all.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Is the drive-through service available all day?

Yes, the drive-through is open 24/7, every day of the week.