McDonald's

3.3
2691 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2231 NE 181st Ave, Portland, OR
97230, United States

Hours

Reviews

3.3
2,691 reviews
5 stars
806
4 stars
503
3 stars
540
2 stars
286
1 star
556

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and managers, as well as issues with order accuracy.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and unsanitary conditions.

Service Speed

Customers frequently complained about slow service and long wait times, particularly during late-night hours.
  • DD
    Denney
    4 days ago
    5.0
    I think it is important to recognize kindness in an increasingly unkind world. The crew here are all so nice and the food is always made right. Thank you
  • PD
    paul dahbour
    Jan 2, 2026
    3.0
    Cheap meal cuz I waz in a hurry. Took 4ever to make my double 1/4 pounder deluxe. Asked for light mayo and put a butt load. Probably not gonna drop 7.75 again there
  • MB
    Mang Boih
    Jan 1, 2026
    1.0
    Went here 1/1/2026 at 10am. The guy taking the order sounds like he is being held against his will. Sounds so lazy and looks like he dosent wanna be there. Also they forgot my hash brown. My order was 4 breakfast muffins and a hash brown. Not even a big order and still they mess it up. How?
  • EH
    Elsa Huerta
    Dec 18, 2025
    2.0
    Placed an order at 4:30 am this location advertised 24 hours the doors are locked and the drive through as been coned out and been waiting In the parking lot still (it’s currently 5:10 in the morning) Edit it’s 5:20 now and still not open. To the person who picked up and said they will move the cones after 10 minutes lie Don’t come to get your breakfast at this location if it’s early before 8 am
  • TT
    toneual1
    Dec 16, 2025
    1.0
    This location constantly charges you for things like dipping sauce, but then does not actually put it in your bag.you always have to check your receipt and check everything in your bag before you leave which is not convenient. They should know how to get an order right. Today they charged me again for dipping sauce, but I didn’t get the dipping sauce and then also charge me to for a donation that I was never asked about. I will never go back to this location as I’m tired of them taking my money for things I don’t receive, and charging me for things I didn’t ask for. This happens to many times

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Is the drive-through service available all day?

Yes, the drive-through is open 24/7, every day of the week.