McDonald's

3.2
2335 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2875 SE Powell Blvd, Portland, OR
97202, United States

Hours

Reviews

3.2
2,335 reviews
5 stars
637
4 stars
432
3 stars
500
2 stars
242
1 star
524

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of attention from staff.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Staff Performance

Customer experiences varied significantly based on the staff on duty, with some employees receiving high praise for their service, while others were criticized for rudeness and inefficiency.

Ordering Experience

Many customers expressed dissatisfaction with the self-ordering system and the drive-thru service, noting difficulties in communication and order accuracy.

Cleanliness

Some reviews mentioned improvements in cleanliness, while others pointed out unsanitary conditions and poor maintenance.
  • AH
    Alita Hawksworth
    4 days ago
    4.0
    placed order via app Plenty of parking friendly staff order was ready when I arrived order was correct food was good!
  • EC
    elijah cordero
    4 days ago
    1.0
    Cold has browns and watered down orange juice. Go find somewhere else.
  • CH
    Carolyn Hall
    Nov 15, 2025
    1.0
    My order here is incorrect about 40% of the time, you basically have to beg an employee to even look at you, and occasionally you will wait 1+ hours, even if you ordered ahead on the app. I submitted a complaint through the link on the website, which they advise on all complaints on this google pin, and I received no contact at all. The link to the form is just a sad excuse for them to look like they are addressing these issues, when in fact, they just ignore them. Please stop blowing smoke up the Internet's you-know-what. I just go to the Starbucks across the street now.
  • FM
    Fletcher M
    Nov 10, 2025
    1.0
    Staffed by literally the least competent people you will ever meet
  • MS
    michone stevenson
    Nov 1, 2025
    2.0
    I go to McDonald’s for two reasons - consistency in food and quick service. Sat in the drive through for 15 minutes for two coffees and a breakfast sandwich. It is frustrating to watch door dash orders being picked up constantly, while those that actually made an effort to leave their house and get the food in person are left waiting. And no acknowledgement of the wait, or an apology.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2875 SE Powell Blvd, Portland?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day delivery and no-contact delivery.