McDonald's

Reviews

• LR

  Launa Richardson

  4 days ago
  1.0
  The bathroom was a mess and the manager was completely unaware that the bathroom and sink was a clogged and had hair and toilet paper and candy wrappers on the floor and the staff was poor at meeting those standards company guidelines manager was very unprofessional about how the bathroom was then proceed to try and say the customer was looking into an area The manager was asked what area and she did answer she just responded with you can’t be in a specific area then there were plenty of other customers in the same area when she had said don’t need you to be looking in there wdym the customer responded
• KR

  Kaiwen Ren

  Dec 30, 2025
  1.0
  Waited for 40mins for a mobile order during their non-busy hours
• RR

  Radger

  Dec 25, 2025
  3.0
  I know the kitchen is slow sometimes but please be nicer to the front desk girl, shes always so sweet and works her hardest, kitchen is usually the problem.
• CC

  Casey Cole

  Dec 23, 2025
  2.0
  Didn't think a place could blow an app-placed order so badly. Not only did they disregard the specified toppings, the buns on the burgers were dry and hard. Person was nice, at least.
• CC

  Cinderella Carvajal

  Nov 30, 2025
  1.0
  I don’t even know where to begin — but yes, this is a story about 25-cent ketchup packets. We’re a Filipino family who traveled to Portland for Black Friday shopping, and unfortunately this McDonald’s was the closest one to our hotel. We went twice. Big mistake. First visit: I forgot to add ketchup for our fries during curbside pickup, so I went inside and politely asked for some. The girl with glasses (red hair, fair-skinned) looked visibly hesitant about handing over three ketchup packets… even though we ordered a lot of fries. Her energy was so weird I literally walked back to the car and told my family, “I don’t think they wanted to give me ketchup 🤣.” That should’ve been the warning sign. Second visit: The next morning we ordered breakfast curbside. This time I made sure to add condiments — free at every McDonald’s since the dawn of time — and the app literally says free, babe. My husband’s bagel was missing, so he went inside to ask for it. Before he could even speak, the Latina female manager snapped, “You guys took a lot of sauces — those are actually 25 cents each.” He froze because… what does that have to do with the missing bagel? 🤣 He ignored the comment and explained our order was incomplete. Instead of helping, she accused him of lying and claimed she personally packed the order. Then she doubled down, saying we should be “grateful” for getting sauces, as if she was doing us a favor. Mind you, this manager cared more about guarding ketchup packets than providing basic customer service. Let’s reiterate that: This manager was more invested in protecting “their sauces” than treating customers with respect. And here’s the part that stung: the whole thing left us feeling discriminated against. As brown Filipinos, the way we were treated — the suspicion, the attitude, the hostility — felt too familiar. And after reading other reviews, we realized we weren’t alone. This branch seems to judge customers based on appearance, and if you don’t look a certain way, expect to be talked down to or assumed to be “trying to get something.” If you’re Asian or Filipino? I honestly recommend avoiding this location. No one deserves to be mistreated over their skin tone… or over a 25-cent ketchup packet.

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