Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,488 reviews
5 stars
761
4 stars
502
3 stars
514
2 stars
258
1 star
453
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and accommodating staff to rude and unhelpful employees.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty restrooms and trash in the area.
Atmosphere
The atmosphere was noted as problematic due to the presence of homeless individuals and general disorder around the location.
Food Quality
Food quality received mixed reviews, with some customers enjoying their meals while others reported cold or poorly prepared food.
- AKAndy Kockler2 days ago1.0Highly suspicious that someone working there was taking bites out of my nuggets. Order 968, 11/22/25, 12:50
- WMWendy McNeill3 days ago3.0This location is very awkwardly judgemental if you are dirty from work. Or look "unhoused". Its kind of creepy. The food I ordered for breakfast was cold, the hasbrowns weren't crunchy as usual. It was soggy. I asked about it. The lady told me there was nothing that they would do. So instead of soogy, cold food. I trashed it and went to a different location. Really odd visit there.
- JJJohnny6 days ago5.0My McDonald's app was not working correctly for some reason and I insisted that it wasn't on my end and I was correct and therefore they could not apply any discounts to my order so instead of the person taking the order getting upset and mad and doing nothing about it he actually went and got a manager and the manager immediately gave me the correct discount as always thanks kid appreciate it keep up hard work like that and you'll manage that store someday.
- PMPlant MasterNov 11, 20252.0Not a great location. Homeless and drug use in area. I will say the City is working on removing drug users. A year ago users would be standing at the front door of McDonalds. Now, they are not allowed on the property. But, you still need to be watchful.
- JJJohnNov 9, 20251.0Guy told me to pull up to the next window, I said “sure thing”, guy shouted “PULL UP TO THE NEXT WINDOW”.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1831 W Burnside, Portland?
McDonald's at 1831 W Burnside is open 24 hours every day of the week.
Does this McDonald's location offer delivery and pickup services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at the McDonald's on W Burnside?
Yes, this McDonald's has a drive-thru that operates 24/7 every day.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, customers can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services other than food are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact number for this McDonald's?
It is located at 1831 W Burnside, Portland, OR 97209. The phone number is +1 503-227-6870.
Are there other food options nearby McDonald's at 1831 W Burnside?
Yes, nearby options include Boise Fry Company (burger restaurant), The Soop (Korean and Asian cuisine), Jimmy John's (sandwich shop), Uno Mas Taquiza (taco restaurant), and Panda Express (Chinese restaurant).
What nearby parks or landmarks can customers visit before or after dining at McDonald's?
Customers can visit Portland Firefighters Park and Tudor Arms, a local landmark and historical building, both located nearby.
Are there entertainment or nightlife spots close to McDonald's on W Burnside?
Yes, nearby nightlife and entertainment venues include Hookah Cafe, Kings Hookah Lounge, The Civic Taproom and Bottle Shop bar, Marathon Taverna pub, and Mox Boarding House offering cocktails and video games.