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McDonald's

3.1
(2391 reviews)

Business Details

18320 SE Stark St, Portland, OR
97233, United States
(503) 665-4736
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18320 SE Stark St, Portland, OR
97233, United States

Hours

Reviews

3.1
2,391 reviews
5 stars
662
4 stars
417
3 stars
474
2 stars
242
1 star
596

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, often requiring them to check their bags before leaving.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and locked bathrooms.

Food Quality

Customers frequently complained about cold or stale food, with some expressing dissatisfaction over the quality relative to price.

Management Issues

There were multiple mentions of ineffective management and lack of proper training for staff, contributing to the overall negative experience.
  • SB
    Support love teenagers Brown
    Feb 20, 2026
    1.0
    I love them somebody they nice
  • SM
    Super Moon
    Feb 14, 2026
    2.0
    Ice cream machine always broken.
  • IB
    Ilie Baltag
    Jan 30, 2026
    1.0
    The most irresponsible people work here! and the most horrible in Portland
  • DW
    Desi Wright
    Jan 16, 2026
    1.0
    The worst McDonalds I’ve ever been to. For the years I’ve been in the area, this McDonald’s has been consistently bad. It’s a regular occurrence that your order will be messed up or incomplete. If you’re lucky your order is complete and your fries are cold. Normally I’ve just shrugged it off. Last night, I had enough. After a long day at work I swung though for a quick dinner, only to get home and have the bag break as I was getting out of my car, and that’s when I saw my order wasn’t even complete. I picked up the food and drove back to the restaurant, placed the order on the counter and asked for a refund. I was told they “don’t do refunds.” I left the food and left without a refund. $21. They would rather keep $21 and lose a customer, than to make things right. I will not be back
  • RM
    R M
    Jan 16, 2026
    1.0
    Worrhless staff. Id suggest going down the street to Subway or Taco Bell for better food, staff, and atmosphere.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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