Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,418 reviews
5 stars
671
4 stars
423
3 stars
479
2 stars
244
1 star
601
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Cleanliness
Some customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Speed of Service
Several reviews mentioned long wait times for orders, with some customers waiting over 30 minutes.
Management Issues
Feedback indicated problems with management, including rudeness and lack of support for staff and customers.
- JJJ J1 day ago1.0Constantly gets your order wrong make sure to check you order before leaving. But they are very nice and fast. They just rush through the orders and get them wrong. The problem is usually later at night during the day they’re usually pretty good with the orders.
- OROb wan Rohrbach6 days ago1.0The general manager is borderline Committing a crime with unreasonable searches of people's identities. In addition, they say, they do not refunds taking someone's money and refusing to give it back. Is a crime it's called theft. Now you're on notice if my money is not returned. 24 hours from the transaction of today. I will be notifying law inforced. Will someone from the corporate office Please reach out to me in an email. So we can discuss what happened at this location today. Thank you.
- TDThe River City Dude (The Dude)Dec 31, 20252.0I cannot sit down and eat my food in the lobby of this restaurant because of all the alarms going off. Very unpleasant here. Kiosk seldom works for me and they won’t take your order at the counter. The hell is that! Since they prioritize drive-through, I will never be in this lobby and try to eat again because it’s faster just to go through the drive-through.
- JMJerry MyresDec 25, 20251.0The staff is awful. They didn't want to make our order because it it was large. They messed up our order on top of that. All the drink's were wrong. Took over an hour. I generally take this stuff with a grain of salt but this was extra. Don't work somewhere you don't want to. Grow up.
- JFjose figueroaDec 24, 20251.0They gave my order wrong 2x at that then a heavy set girl at the drive thru was rude came out yelling at me to move my car from a spot that is not reserved for drive thru. Nd when i went inside there was a lot of playing around in the kitchen horrible experience i rather drive further then to get treated like that poor customer service everyone including management need to get retrained. There lucky I'm even giving them 1 star cause they don't even deserve that.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 18320 SE Stark St, Portland?
McDonald's at 18320 SE Stark St, Portland is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's location has a drive-thru service that operates 24/7 every day of the week.
Can I order delivery from McDonald's and what are the delivery hours?
Yes, McDonald's offers delivery service 24/7. You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579.
What types of pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app available to place orders at McDonald's?
Yes, McDonald's offers a mobile app available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at McDonald's on SE Stark Street?
The services available include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby grocery store can I visit before or after dining at McDonald's?
La Tapatía Market, a nearby supermarket and grocery store, is close by and a great place to shop before or after your visit to McDonald's.
Are there any nearby fitness or recreational venues close to McDonald's?
Yes, FitQuest, a sports and recreation venue, and Team Quest Mixed Martial Arts & Fitness gym are near McDonald's, perfect for a workout before or after your meal.
What nearby entertainment or dining options are available around McDonald's at SE Stark Street?
Nearby dining options include El Rinconcito Michoacano for TexMex cuisine, Mariscos Culiacan for Latin American seafood, and TacoTime for Mexican fast food. For entertainment, you might check out Redbox rental kiosks nearby.