McDonald's

3.3
3139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12109 NE Glisan Street, Portland, OR
97220, United States

Hours

Reviews

3.3
3,139 reviews
5 stars
959
4 stars
595
3 stars
640
2 stars
294
1 star
651

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including cold, stale, or incorrectly prepared items.

Cleanliness and Safety

Several reviews mentioned unsanitary conditions and safety concerns due to the presence of homeless individuals and drug use around the location.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and difficulties with order accuracy, particularly with drive-thru and delivery services.
  • DR
    Daysha Russell
    3 days ago
    1.0
    pretty crappy experience, can’t even put my code in right to give me the right item. Honestly if you want McDonalds there’s definitely better ones in the area. Not only that the area isn’t the nicest. Quite literally just drive by it, trust me.
  • AV
    Amber VanHagen
    5 days ago
    1.0
    Literally would’ve this building 0 stars. Second time and they still messed up the food no cheese cheeseburgers horrible fries. And not the best services.
  • AB
    Alejandro Bonilla
    Jan 3, 2026
    3.0
    Café y helado. El café no es bueno, si el helado
  • JJ
    Jordan
    Dec 28, 2025
    2.0
    The McFlurry is really just a McSundae. They don't mix it, usually don't provide a spoon for to-go orders, and barely give you any toppings. This is a pic of a full size "McFlurry". Do you see how little Oreo is on top? I ate half of it vertically just to give an accurate image of what they are serving. There's not even a layer in the middle or closer to the bottom. The current state of the "McFlurry" brings shame to the McDonald's empire. Bring back the McFlurry and leave the sundaes on the side!
  • RM
    Rob Martinez
    Dec 28, 2025
    1.0
    Súper , súper slow almost every day , avoid at all cost , rude employees

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 12109 NE Glisan Street, Portland?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location, with options including same day and no contact delivery.