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McDonald's

3.3
(3159 reviews)

Business Details

12109 NE Glisan Street, Portland, OR
97220, United States
(503) 252-8057
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12109 NE Glisan Street, Portland, OR
97220, United States

Hours

Reviews

3.3
3,159 reviews
5 stars
968
4 stars
599
3 stars
644
2 stars
293
1 star
655

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Safety Concerns

Numerous customers highlighted safety issues related to the presence of homeless individuals and drug activity around the restaurant.

Cleanliness

While some noted that the restaurant was clean, others reported dirty conditions and a lack of attention to cleanliness.

Mixed Experiences

Some customers had positive experiences with quick service and good food, but these were overshadowed by the negative feedback.
  • GA
    Ghufran Almashhadani
    3 days ago
    1.0
    Slow or non-existent service; no staff. It's the worst place
  • BS
    Brendan Stephenson
    5 days ago
    1.0
    The most inattentive staff. Constantly gets food orders wrong when in drive thru and on door dash. I’ve received entirely incorrect orders and the staff don’t care to fix it
  • BR
    Brandie Russo
    Feb 25, 2026
    3.0
    McDonald's is a family fav for so many reasons and this locations is close to us so we frequent it. I LOVE the fact that they have live video recordings so police can be dispatched as needed, however, it still is usually littered with homeless people and it seems I can never go through the drive through or inside without being asked for change or to buy someone food. One time I almost even hit someone with my car because they were standing in the middle of the pull in and we're zonking out and swaying. I've witnessed fights and drug activity here with my kids in tow. Also, I have had very few pleasant experiences with the staff here, they are always short and feel like they are rushing you to complete your order and half the time aren't listening. I had to repeat my order a handful of times just to be asked sorry what was that? Almost every time we've come here something has been wrong with out order, either something missing or not right.
  • DD
    Darwin Durek
    Feb 23, 2026
    4.0
    Nice in spite of homeless folks
  • SE
    Sativa Eley
    Feb 7, 2026
    1.0
    To many homeless people around the area and the building. Service was slow and food wasn't hot

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 12109 NE Glisan Street, Portland?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location, with options including same day and no contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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