Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,817 reviews
5 stars
817
4 stars
535
3 stars
573
2 stars
251
1 star
641
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of responsiveness.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.
Cleanliness and Environment
The establishment was noted for unsanitary conditions, particularly in the bathrooms, and a troubling environment with reports of loitering and homeless individuals.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and for in-store orders, with some experiences exceeding 30 minutes.
Food Quality
While some customers found the food acceptable, many others reported issues with cold or poorly prepared items, leading to dissatisfaction.
- SSStevie s3 days ago1.0I was charged extra for decaf coffee. The person at the window said I had everything before I drove away. When I got home I didn't even my coffee. McDonald's constantly puts drinks in food bags so I assumed it was all there. I was lied to by the "manager" that not only charged me extra, but didn't deliver.
- RRRobert Rider3 days ago3.0It's the only mcdonalds for......miles and miles. There food taste like heaven. That's the problem.
- ZCZayra CastilloNov 4, 20251.0the servirce is there has to be one of the worst McDonald's service i ever encounter. They will not acknowledge you whatsoever. The workers in there are rude when you want to order. It's like they wake up mad to go to work. There's another McDonalds in 1.5 miles away I would recommend instead.
- RSRebecca SinclairNov 1, 20251.0I'm reporting this McDonald's for how nasty the store is to the health department. I will be reporting them to McDonald's corporate to get them disfranchised for insanely rude hostile employees, and for lying on their app about what items are available. You're not supposed to be able to order something they don't have but because they're so stupid at this location they don't even know how to work their own app. I'm doing this as we speak
- RFR FOct 28, 20253.0Prices have gone up so much. It seems the folks who work here don't want to be there. Lot's of homeless around the area, parking lot, front door, and by the dumpster. Wondoes have metal burglar bars.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1520 NE Grand, Portland?
McDonald's delivers 24 hours a day, seven days a week at this location.
Does McDonald's at this location offer drive-through service?
Yes, the drive-through is open 24/7 every day of the week.
What payment methods are accepted at McDonald's on NE Grand in Portland?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery services are available at this McDonald's?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What are the operating hours for dine-in services at McDonald's on NE Grand?
This McDonald's location is open 24 hours a day, seven days a week for dine-in service.
Does this McDonald's location offer WiFi to customers?
Yes, WiFi is available at this McDonald's location.
Which nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Starbucks, which has two locations nearby, as well as Redwing Coffee & Bakery for coffee and bakery options.
What nearby car services are available close to McDonald's on NE Grand?
Nearby car services include Valvoline Instant Oil Change, Oil Can Henry's - N.E. Portland, and Washman Auto Spa and Washman Car Wash for repairs and car wash services.
How can I get to McDonald's using public transportation?
The Portland Streetcar at NE Grand & Broadway is nearby, providing convenient access to this McDonald's location.