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Jimmy John's

3.8
(268 reviews)
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Business Details

1139 NE Broadway St, Portland, OR
97232, United States
(503) 719-7774
https://locations.jimmyjohns.com/or/portland/sandwiches-1410.html

About

Sandwich Restaurant

Location

Jimmy John's
1139 NE Broadway St, Portland, OR
97232, United States

Hours

Reviews

3.8
268 reviews
5 stars
126
4 stars
57
3 stars
26
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to instances of poor customer service and discrimination.

Food Quality

There are significant concerns about the quality and portion sizes of the sandwiches, with multiple reviews mentioning insufficient meat and unsatisfactory ingredients.

Cleanliness

While some customers praised the cleanliness of the shop, others reported unsanitary conditions and issues with food preparation.

Pricing Concerns

Many customers expressed dissatisfaction with the pricing relative to the quality and portion sizes of the food, feeling that it does not provide good value.

Consistency Issues

Several reviews highlighted inconsistencies in food preparation and order accuracy, leading to disappointment among regular customers.
  • AA
    Adam
    Feb 19, 2026
    5.0
    Love the sandwiches at JJ, even if they are kinda expensive for lunch. Had an issue with a delivery order and got it resolved beyond my satisfaction politely and quickly. Good people here.
  • DK
    Dianne K
    Feb 15, 2026
    5.0
    Very pleasant shop! Not noisy. Well run, clean, speedy, friendly employees. Definitely a cut above the other Jimmy John's I have experienced
  • AM
    Alexander Martinez
    Jan 2, 2026
    1.0
    The pickles aren’t free:”( don’t let the sign miss lead you. Also if you order the veggie sandwich make sure to check it for avocado spread as they only put a dab at the very end hidden between to cheese slices, I highly recommend subway a block away or even five guys across the street
  • ML
    Max Lasich
    Dec 22, 2025
    1.0
    Worst JJs I've been to, posting this review after 3 bad experiences in a row, writing this store off as a loss
  • JJ
    Josh
    Dec 18, 2025
    5.0
    Ordered from Uber eats tonight and I have been disappointed in the past from the last jimmy johns, I got. But this location? 10/10. Super well packed incredibly made and wrapped beautifully AND all instructions were followed! I was so impressed, I had to call and thank the store themselves. And i'm leaving this review. Looks like you all have the perfect team up there! Thanks so much for making my dinner great! Will absolutely be returning to this location and this location only.
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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