Jake's Catering

Reviews

• JJ

  Janet

  Nov 2, 2025
  1.0
  It was deeply disappointing working with The Sentinel Hotel and Jake’s Catering for my wedding. While the venue itself actively tried to silence my voice after I spoke out about the mistreatment I experienced, the most egregious behavior came from one staff member in particular, Abby. My mother, father, and husband who were all closely involved in planning each witnessed her cold, dismissive attitude toward us. She even made inappropriate assumptions, implying that the venue we wanted was out of our budget, despite us never mentioning any financial limitations. Beyond that, Abby spread false statements about me to other staff and vendors, labeling me “aggressive.” When I requested clarification or proof from the venue regarding these claims, they were unable to provide any. Several of my vendors, particularly those from minority backgrounds also shared that Abby and Alyson spoke to them in condescending tones, raised their voices, and treated them disrespectfully. Their actions reflect not only on them as individuals but also on The Sentinel and Jake’s Catering as institutions. When I reached out to express my concerns, the venue refused accountability and instead used intimidation tactics to have my reviews deleted. I have documentation that they attempted to suppress my voice. After taking time to reflect, I am once again choosing to speak up not out of malice, but to warn other couples and advocate for fairness and respect. After reading other client reviews that describe vastly different experiences, it became even clearer that the way my family, vendors, and I were treated was not the norm. Every client deserves to be treated with equal respect and professionalism, regardless of race, background, or identity. I’ve also noticed that others have raised similar concerns about bias at this venue, yet Jake’s Catering continues to respond with silence. In the words of Dr. Martin Luther King Jr., “Injustice anywhere is a threat to justice everywhere.” Silence in the face of injustice is complicity.
• AL

  Alex L.

  Oct 17, 2025
  5.0
  We worked with Abby, and her and her team were amazing!! The space - gorgeous The food - delicious and raved about by our guests The drinks - quick and refreshing - 100 ppl and never more than a 5 min wait at the bar!! People were impressed! The staff - professional and lovely Our wedding dreams came true here!
• JJ

  James

  Sep 22, 2025
  1.0
  The disturbing conduct of an employee named Abby needs to be on record for the benefit of all prospective clients. The way she treated my family has not gone unnoticed. Although the venue tried to cover up her conduct, the truth remains: she was unprofessional, unkind, and unnecessarily difficult to work with. Abby made racially charged assumptions about my family and even attempted to smear the bride she was supposed to be assisting on one of the most important days of her life. This was blatant misconduct. It is impossible to ignore the difference in how she treated us compared to clients of other races. While I cannot confirm every story I’ve since heard, it does not surprise me that other people of color have reported similar experiences. Jake’s Catering claimed they “tried to make amends,” but there was no accountability, no apology from Abby, and no genuine effort to repair the harm. Instead, they tried to silence the couple and even attempted to remove their reviews when the truth was spoken. This behavior is not only unprofessional — it is unacceptable. Couples of color deserve better than to have their milestones tainted by bias and hostility. Shame on Jake’s Catering for condoning it, and shame on Abby for thinking she could treat clients this way.
• VB

  Victoria Bower

  Sep 11, 2025
  5.0
  My husband and I booked the Renaissance Room at the Sentinel, run by the wonderful Jake's Catering Team, for our wedding reception—and it was everything we dreamed of and more! From start to finish, the process was seamless and organized, and every single person we worked with was not only reliable and professional, but also incredibly warm and kind. The food was phenomenal, and the service on the night of our event was truly 10/10! A very special shoutout goes to our Sales and Events Manager, Abby. She went above and beyond for us—from patiently answering all of our many planning questions, to making sure we had a beverage in hand, to even snapping Polaroids of our family as we waited to make our entrance. Her thoughtfulness meant the world! The space itself is absolutely stunning and speaks for itself, which made decorating on a budget so easy. Renting the Renaissance Room was also very affordable, especially considering everything that’s included. We couldn’t recommend this more—it was truly the perfect experience!
• ET

  EventsTeam THSC

  Aug 22, 2025
  5.0
  The Tualatin Hills Swim Club recently held our Awards banquet for our team at the Sentinel catered by Jake’s and I can’t say enough about how fantastic the experience was. With over 400 guests in attendance, we had some big logistical challenges, but the team at Jake’s handled everything with incredible flexibility, professionalism, and top-tier responsiveness. From the very first inquiry, they were quick to respond to all of our questions and provided clear, detailed information to ensure we were on the same page. As we started to finalize plans, our needs changed a few times—whether it was adjusting the event schedule, managing a larger-than-expected turnout, or even adding another table at the last hour. The venue staff didn’t hesitate to accommodate us at every turn, and they truly went above and beyond to ensure everything was set up exactly how we needed. What really stood out was how well they understood the unique needs of a nonprofit event. They were sensitive to our budget constraints and worked with us to make the event possible without sacrificing quality. The entire process felt like a true partnership—every question was answered quickly, every change was handled with grace. The venue itself was perfect for our needs—spacious, clean, and well-equipped. The staff was always present and available, making sure everything ran seamlessly, without disrupting the flow of our event. I highly recommend Jake’s Catering to anyone planning a large-scale event, especially for nonprofits. Their level of service, dedication, and commitment to making our event a success was truly impressive. It’s rare to find a venue that is as flexible and accommodating as they were, and it made all the difference in creating a memorable evening for our swimmers and their families!

Frequently Asked Questions About Jake's Catering