Jake's Catering

Reviews

• MM

  Morayor

  5 days ago
  1.0
  As the Maid of Honor, my job was to ensure the bride felt supported, but I spent much of the process watching her be dismissed and treated with low regard by Jakes Catering. While the wedding was stunning, it succeeded in spite of this company’s unprofessionalism. The "coded" hostility was impossible to ignore. From the start, the staff made baseless, offensive assumptions about the couple’s budget that felt deeply rooted in racial bias. Throughout the planning and the event itself, I personally witnessed the staff treat the couple and other vendors of color with a level of vitriol and aggression that was genuinely shocking. Perhaps most disgusting was the gaslighting. When the bride, one of the most composed people I know advocated for herself, she was met with the "aggressive" trope to silence her. Management’s response to these concerns has been defensive and cowardly, even going so far as to scrub honest reviews online. If you value equity and want your vendors to treat humans with basic dignity, do not hire Jakes Catering. They showed us exactly who they are, and it was ugly.
• AA

  Abidemi

  6 days ago
  1.0
  Our experience with Jakes Catering was defined by a level of unprofessionalism and dehumanization that no couple should ever endure. While our wedding was beautiful, it was beautiful in spite of Jakes Catering, not because of them. Early on, a venue name mix-up led to us being booked for a space that physically could not hold our 250+ guests—a fact the representative knew, yet never corrected until my wife and I raised concerns. When we asked why this wasn't flagged, we were told it was because of our "budget." We had never once expressed budget concerns. As a Black couple, the immediate assumption that we couldn't afford the appropriate space felt loaded and set a discriminatory tone for the rest of our engagement. The hostility wasn't reserved just for us. Our family members witnessed firsthand the blatant disrespect shown to our guests and vendors. Multiple vendors of color were yelled at and dehumanized by the staff to the point that they have explicitly stated they will never work with Jakes Catering again. To see professional partners treated with such vitriol was devastating. Communication was dismissive and inconsistent throughout. When my wife calmly advocated for her needs, the representative who was already cold and difficult—falsely accused her of being "aggressive" during a walkthrough she didn’t even attend. This was a transparent attempt to lean into a harmful, tired trope used to discredit Black clients who advocate for themselves. It was heart breaking seeing my wife experience this from someone meant to help us. When these issues were raised to management, we were met with defensiveness rather than accountability. Furthermore, after posting a detailed account of our experience, Jakes Catering quietly had our reviews removed, proving they are more interested in protecting their image than correcting their behavior. If you are a couple of color, or if you value equity and basic professional decency, think carefully before trusting this company. Their behavior was coded, their communication was hostile, and their treatment of our community was unacceptable.
• MM

  Michelle

  Feb 3, 2026
  1.0
  Everyone deserves the dignity of being treated with professionalism and respect regardless of race or ethnicity . I truly hope Abby has improved and treats all clients with respect moving forward. She left a lasting negative impression due to her actions and conduct.
• MM

  Mariah

  Feb 3, 2026
  1.0
  Abby at Jake’s Catering was outright abusive and discriminatory. She yelled at vendors, humiliated them, and targeted vendors of color with dismissive and hostile behavior. She spread false, racially coded rumors about clients, creating a tense environment instead of a supportive one. I cannot recommend working with her under any circumstances.
• AO

  Abidemi Oni

  Jan 18, 2026
  1.0
  Jake’s Catering failed us in ways that were deeply unprofessional, harmful, and disturbing. Much of this conduct originated with Abby, with Alyson participating and allowing it to continue. Abby repeatedly behaved in a hostile and inappropriate manner toward us and toward vendors of color. This included raising her voice and yelling at vendors of color during professional interactions, creating an atmosphere of intimidation rather than coordination. Her tone was aggressive, dismissive, and combative in situations that required calm leadership. This behavior occurred across multiple interactions and was witnessed by others. Alyson did not intervene or attempt to de-escalate. Instead, she mirrored the dismissive posture and allowed the conduct to persist. Together, they fostered an environment in which vendors of color working our wedding were interrupted, spoken down to, and treated with open disrespect. What escalated this situation significantly was Abby’s conduct behind the scenes. Abby engaged in gossip about my wife, falsely characterizing her to other vendors as “aggressive” and “demanding.” These statements were not only untrue, they were inflammatory and racially coded. They circulated widely enough that they were eventually reported back to us. When we raised this issue, Jake’s Catering was unable to corroborate or substantiate Abby’s claims, because they were false. Despite this, no retraction or accountability followed. Abby also openly stated that she believed we could not afford the venue - a remark that was entirely inappropriate, presumptive, and revealing. This statement had no factual basis and no relevance to her role. It was demeaning and crossed a clear professional boundary. The impact of Abby’s behavior extended beyond us. Multiple vendors of color independently told us they would never work with Jake’s Catering again, explicitly citing the severity of the racism, hostility, and mistreatment they experienced particularly from Abby and Alyson. These were established professionals who were disturbed enough by what they endured to permanently sever future working relationships. That level of fallout does not occur without serious misconduct. When concerns were raised, there was no accountability. Abby did not retract her false statements. Alyson did not intervene. No meaningful apology was offered. No corrective action was taken. The behavior continued unchecked. Instead of being supported on our wedding day, we were forced to manage the emotional and professional consequences of this conduct. That burden should never fall on clients, especially in an industry built on trust, care, and celebration. This review reflects direct, firsthand experiences and the statements that were relayed back to us by vendors involved. Abby’s actions, in particular, were damaging enough to harm reputations, destroy professional relationships, and leave lasting impact. Jake’s Catering allowed this conduct to occur and continue. That is a failure of leadership, accountability, and basic professionalism. Proceed with extreme caution.