Einstein Bros. Bagels

3.7
474 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
7104 SW Hazelfern Rd, Portland, OR
97224, United States

Hours

Reviews

3.7
474 reviews
5 stars
219
4 stars
90
3 stars
52
2 stars
44
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff being inattentive or untrained.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items, particularly for online orders.

Cleanliness

Numerous customers noted unsanitary conditions in the dining area and food preparation spaces.

Food Quality

While some customers enjoyed the bagels and sandwiches, others mentioned issues with food preparation and quality.

Staffing Problems

Several reviews indicated that the location is often understaffed, leading to delays and poor customer experiences.
  • CK
    Cindy K
    Nov 9, 2025
    2.0
    Food is fine, paid extra for avocado which they forgot, but not the end of the world. However the restaurant is absolutely filthy, and not just dirty tables from a busy morning, but dirt/dust everywhere and crumbs/dirt caked along the edge of the floors. Floors were sticky everywhere and no soap in the restroom. Not coming back due to lack of cleanliness, because if this is the condition of areas customers can see, who knows what the food prep area looks like
  • P1
    pink 1968
    Oct 18, 2025
    1.0
    We come to this Einstein Bagels company frequently today we were severely disappointed when we stood around waiting to order our bagels for more than 20 minutes only to find out there was no one taking orders for bagels that you had to go up to the register and pay for them up front which is not the normal procedure here. The dining area was not very cleanly and the ice machine was completely out of ice the manager really needs to pay attention to what his staff is doing here this is not normal for this particular location
  • KL
    Kyle Lawrence
    Oct 13, 2025
    1.0
    Horrible service. Walked in, stood patiently at the counter to order. For nearly 5 minutes I waited while 4 people behind the counter completely ignored me, no acknowledgment, no "be right with you". Walked out. Staff needs to learn hospitality.
  • NM
    naomi mora
    Sep 24, 2025
    2.0
    The sandwiches and coffee is great when they make it right. I regularly place orders online and %100 of the time i am missing items or they are made incorrectly. This is even more inconvenient because there is no place for me to request a refund online so i have to go back to the store every single time.
  • SH
    Steven Huizenga
    Sep 21, 2025
    1.0
    Sunday morning and people are waiting 45 minutes to get one breakfast sandwich. Either they Are seriously, understaffed, or seriously mismanaged. Most people are tired of waiting and asking for refunds.

Frequently Asked Questions About Einstein Bros. Bagels

What are the opening hours of Einstein Bros. Bagels in Portland?

Einstein Bros. Bagels is open Monday through Saturday from 6:00 AM to 2:00 PM, and on Sunday from 7:00 AM to 2:00 PM.

Does Einstein Bros. Bagels offer delivery and pickup options?

Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.