Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Numerous customers reported long wait times, poor service, and staff being inattentive or unfriendly.
Food Quality
While some customers enjoyed the bagels and sandwiches, others noted inconsistencies in food preparation and quality.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the order fulfillment process.
Pricing Concerns
Several customers felt that the prices were too high for the portion sizes and quality of food received.
BJ
Brandon James
Dec 18, 2025
5.0
Only compliant:
BAGELS ARE GETTING SMALLER AND FOR THE PRICE THEY AREN'T WORTH IT. Soon they'll be 10$ for a bagel.. photos kids meal version of a bagel
Great customer service: nothing against employees. Love this location.
JR
jeff roberts
Dec 7, 2025
1.0
Since COVID they no longer have quality bagels
MJ
MaSoN jAR
Dec 4, 2025
4.0
Bagels were good.
KK
Kevin
Nov 24, 2025
1.0
We stopped in to grab a quick bagel last Wednesday. The gentleman that took our order was friendly enough, as was the lady who was actually making them, but that's where any resemblance of customer service ended.
When we went to the register to pay, the girl at that one was counting out change- for several minutes. We stood there, absolutely ZERO acknowledgement that we even existed. Not even as much as a "I'll be with you in just a second". She didn't even look up, just very deliberately ignored us. Once she got around to actually processing our order so we could pay, she still barely acknowledged our existence, but instead complained to her coworker about how tired she is and how she's just too tired to work (clearly that's the case, because what she was doing could not be mistaken for work). While I understand the challenge of getting competent staff these days, to put someone like this out as the public contact for your business is a terrible reflection.
We certainly won't be back to this location. I know since we don't go to Einstein Bagels often, our lost business won't effect them, but if the lack of service will eventually spread to other customers.
Oh- the bagel and cream cheese shmear were very good. Not good enough to overlook the terrible service however.
CK
Cindy K
Nov 9, 2025
2.0
Food is fine, paid extra for avocado which they forgot, but not the end of the world. However the restaurant is absolutely filthy, and not just dirty tables from a busy morning, but dirt/dust everywhere and crumbs/dirt caked along the edge of the floors. Floors were sticky everywhere and no soap in the restroom. Not coming back due to lack of cleanliness, because if this is the condition of areas customers can see, who knows what the food prep area looks like
Frequently Asked Questions About Einstein Bros. Bagels
What are the opening hours of Einstein Bros. Bagels in Portland?
Einstein Bros. Bagels is open Monday through Saturday from 6:00 AM to 2:00 PM, and on Sunday from 7:00 AM to 2:00 PM.
Does Einstein Bros. Bagels offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Einstein Bros. Bagels online or through a mobile app?
Yes, you can order online at their location website or use their apps on iOS and Android to place orders and access coupons and gift cards.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day each year.
What kind of products and specialties does Einstein Bros. Bagels offer?
They offer freshly baked bagels, gourmet bagels, cage-free egg sandwiches, breakfast and lunch sandwiches, pastries, cold brew, and signature coffee beverages.
What services are available at the Einstein Bros. Bagels location in Portland?
The location offers catering, WiFi, dine-in service, coffee menu, and onsite services.
Are there any nearby coffee shops where I can enjoy a different coffee experience?
Yes, nearby coffee places include Starbucks and WFM Coffee Bar, both convenient options if you're visiting Einstein Bros. Bagels and want to explore more coffee selections.
What nearby dining options are available if I want to try other cuisines while visiting the area?
Nearby dining options include Marinepolis Sushi Land for sushi, Qdoba Mexican Grill for Mexican food, China King and Royal Panda for Chinese cuisine, and Jimmy John's for sandwiches.
Are there beauty and wellness services close to Einstein Bros. Bagels?
Yes, nearby you can find Mon Cheri Aesthetics, Brow Betty Bridgeport, Hera Apothecary & Salon, Bishops Barber Shop, Bishops Cuts/Color, 4Ever Young Anti-Aging Solutions, and In Style Nails Inc offering various beauty and spa treatments.