Customers reported inconsistent service, with some experiencing long wait times and order inaccuracies, while others praised the friendliness of the staff.
Cleanliness
Multiple reviews highlighted poor cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, others complained about the quality, including incorrect orders and unsatisfactory meal portions.
Management Issues
Several reviews mentioned a lack of effective management, with reports of unprofessional behavior from the owner and insufficient staff training.
Atmosphere
The restaurant's atmosphere was described as uninviting and run-down, contributing to a negative dining experience for some customers.
SH
Samantha Hernandez
Nov 10, 2025
5.0
I eat here often since its on my bus line. Always good friendly service
HB
Hanna Bissonnett
Nov 8, 2025
5.0
This Dairy Queen was small. I got the $7 meal. It was really good
BY
Bradda-i Yadao
Oct 24, 2025
5.0
Aloha, Johnathon
It was great meeting you by the drive through. Great service yummy Ice cream
VV
Vee
Oct 15, 2025
5.0
great location small little restaurant great service great prices great food yummy ice cream.
MD
mags d
Sep 30, 2025
1.0
I just went through the. Drive thru and it wasn't busy, it's been awhile since I supported this business. After speaking to the drive thru employee, decided to upgrade my 4 piece chicken meal to 6 piece. When I made it to work, realized they only gave me 4 piece with 6 piece price. They will be closed when I get off work. I tried to call but their voicemail is full and they won't answer. Check your order before you leave, don't trust that they will get it right. I lost food and money, not the thing to lose nowadays
What are the operating hours for this Dairy Queen location?
The Dairy Queen Grill & Chill at 5934 SE Duke St is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 10:30 PM on Fridays and Saturdays.
Does this Dairy Queen have drive-thru and outdoor seating?
Yes, this Dairy Queen location offers drive-thru service as well as outdoor seating for customers.
Is this Dairy Queen family and kid-friendly?
Yes, the Portland Dairy Queen Grill & Chill welcomes families and is good for kids, providing a family-friendly atmosphere.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can use mobile ordering and rewards, as well as access exclusive deals by downloading the Dairy Queen app.
Is the Dairy Queen on SE Duke St wheelchair accessible?
Yes, this Dairy Queen location is wheelchair accessible.
What is the best way to contact Dairy Queen Grill & Chill in Portland?
You can reach Dairy Queen at +1 503-771-4637 for any inquiries or orders.
Are there nearby parks where I can enjoy outdoor activities before or after visiting Dairy Queen?
Yes, Brentwood Field and Brentwood City Park are nearby parks where you can enjoy soccer, outdoor activities, or relax before or after your Dairy Queen visit.
What other family or kid-friendly places are near Dairy Queen on SE Duke St?
Nearby you can find community resources such as Community Transition Program SE (elementary and specialty school) and Cadence Academy Preschool, ideal for families in the area.
Are there local shops or services close to Dairy Queen for added convenience?
Yes, nearby places include Wild West Emporium (cannabis clinic and pharmacy), My Pleasure Pet Sitting (pet services), and Smooth Operators (health food and smoothie bar) which might be convenient for customers visiting Dairy Queen.