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Dairy Queen Grill & Chill

3.2
(837 reviews)

Business Details

5934 SE Duke St, Portland, OR
97206-6730, United States
(503) 771-4637
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5934 SE Duke St, Portland, OR
97206-6730, United States

Hours

Reviews

3.2
837 reviews
5 stars
265
4 stars
143
3 stars
134
2 stars
82
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, poor food quality, and unsanitary conditions.

Staff Behavior

Feedback indicated a mix of friendly service and unprofessional behavior, including reports of staff being rude or dismissive.

Cleanliness

The restaurant was often described as dirty, with issues such as sticky tables and unsanitary restrooms.

Management Issues

Several reviews mentioned a lack of management presence during busy hours, leading to disorganization and poor service.
  • JF
    Justine Farrell
    6 days ago
    5.0
    These are few and far between but I'm so happy that at least this one is still there I love their $7 meals you get so much for $7 and my favorite is the three chicken strips was ranch and fries and you get a soda and a sundae
  • PP
    Phil
    Feb 21, 2026
    1.0
    Understaffed for years. Expected half hour waits and it to block traffic. Thats not even in the summer! Lol half hour was to eventually order. This place is the worst run dq ive ever been to.trust me, even if only one car in front of you to order it will be faster to.drive to beaverton location, order, eat, then drive back than it is to wait. And inside is just as bad.
  • CM
    Chrystal Meyer
    Feb 13, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Dairy Queen Review Dairy Queen always hits the spot. The service is quick, the staff is friendly, and everything comes out just the way it should. The ice cream is consistently smooth and delicious, and the food is hot, fresh, and satisfying. Whether it’s a Blizzard run or a full meal, DQ delivers every time. Definitely a well‑earned five stars.
  • DM
    Deb Mustard
    Feb 12, 2026
    4.0
    It's Dairy Queen. Food was hot, gravy was cold. Servers worked hard. Lots of delivery drivers. They handled things impressively.
  • KR
    Keturah Rider
    Feb 7, 2026
    2.0
    Drive through took a long time. They handed us our ice creams and told us we’d still have to wait for our hot dog. The hot dog was almost burnt and cut in half? Poorest quality hot dog I’ve ever received. Didn’t even eat it.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Portland?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.

What are the operating hours for this Dairy Queen location?

The Dairy Queen Grill & Chill at 5934 SE Duke St is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 10:30 PM on Fridays and Saturdays.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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