Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
837 reviews
5 stars
265
4 stars
143
3 stars
134
2 stars
82
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, poor food quality, and unsanitary conditions.
Staff Behavior
Feedback indicated a mix of friendly service and unprofessional behavior, including reports of staff being rude or dismissive.
Cleanliness
The restaurant was often described as dirty, with issues such as sticky tables and unsanitary restrooms.
Management Issues
Several reviews mentioned a lack of management presence during busy hours, leading to disorganization and poor service.
JF
Justine Farrell
6 days ago
5.0
These are few and far between but I'm so happy that at least this one is still there I love their $7 meals you get so much for $7 and my favorite is the three chicken strips was ranch and fries and you get a soda and a sundae
PP
Phil
Feb 21, 2026
1.0
Understaffed for years. Expected half hour waits and it to block traffic. Thats not even in the summer! Lol half hour was to eventually order. This place is the worst run dq ive ever been to.trust me, even if only one car in front of you to order it will be faster to.drive to beaverton location, order, eat, then drive back than it is to wait. And inside is just as bad.
CM
Chrystal Meyer
Feb 13, 2026
5.0
⭐️⭐️⭐️⭐️⭐️ Dairy Queen Review
Dairy Queen always hits the spot. The service is quick, the staff is friendly, and everything comes out just the way it should. The ice cream is consistently smooth and delicious, and the food is hot, fresh, and satisfying. Whether it’s a Blizzard run or a full meal, DQ delivers every time. Definitely a well‑earned five stars.
DM
Deb Mustard
Feb 12, 2026
4.0
It's Dairy Queen. Food was hot, gravy was cold. Servers worked hard. Lots of delivery drivers. They handled things impressively.
KR
Keturah Rider
Feb 7, 2026
2.0
Drive through took a long time. They handed us our ice creams and told us we’d still have to wait for our hot dog. The hot dog was almost burnt and cut in half? Poorest quality hot dog I’ve ever received. Didn’t even eat it.
What are the operating hours for this Dairy Queen location?
The Dairy Queen Grill & Chill at 5934 SE Duke St is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 10:30 PM on Fridays and Saturdays.
Does this Dairy Queen have drive-thru and outdoor seating?
Yes, this Dairy Queen location offers drive-thru service as well as outdoor seating for customers.
Is this Dairy Queen family and kid-friendly?
Yes, the Portland Dairy Queen Grill & Chill welcomes families and is good for kids, providing a family-friendly atmosphere.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can use mobile ordering and rewards, as well as access exclusive deals by downloading the Dairy Queen app.
Is the Dairy Queen on SE Duke St wheelchair accessible?
Yes, this Dairy Queen location is wheelchair accessible.
What is the best way to contact Dairy Queen Grill & Chill in Portland?
You can reach Dairy Queen at +1 503-771-4637 for any inquiries or orders.
Are there nearby parks where I can enjoy outdoor activities before or after visiting Dairy Queen?
Yes, Brentwood Field and Brentwood City Park are nearby parks where you can enjoy soccer, outdoor activities, or relax before or after your Dairy Queen visit.
What other family or kid-friendly places are near Dairy Queen on SE Duke St?
Nearby you can find community resources such as Community Transition Program SE (elementary and specialty school) and Cadence Academy Preschool, ideal for families in the area.
Are there local shops or services close to Dairy Queen for added convenience?
Yes, nearby places include Wild West Emporium (cannabis clinic and pharmacy), My Pleasure Pet Sitting (pet services), and Smooth Operators (health food and smoothie bar) which might be convenient for customers visiting Dairy Queen.
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Certified March 01, 2026Yext Knowledge Graph
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