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Dairy Queen

3.7
(858 reviews)

Business Details

13608 SE Division, Portland, OR
97236-2840, United States
(503) 761-0336
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
13608 SE Division, Portland, OR
97236-2840, United States

Hours

Reviews

3.7
858 reviews
5 stars
354
4 stars
189
3 stars
124
2 stars
52
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including poor communication and disrespectful attitudes.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, leading to frustration among customers.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in preparation, such as improperly blended Blizzards and unsatisfactory milkshakes.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and lack of proper food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during busy times, indicating potential for improvement.
  • UU
    Unanimous
    3 days ago
    5.0
    Dairy Queen that's all I need to say is dairy Queen yum yum yum yum
  • KW
    Kloie Wilson
    4 days ago
    1.0
    Ordered a 6 piece meal, they gave me 3 and everything was cold đź« 
  • GC
    Griffin Canary
    Feb 14, 2026
    1.0
    Did not give all my food to my doordasher. According to my dasher happens a lot from this location.
  • PP
    Pattye
    Feb 11, 2026
    2.0
    Inside was not very clean. Not very busy. Manager seem to be concerned and caring.
  • AP
    Anastasiia Panfilova
    Jan 12, 2026
    1.0
    A young man who claimed to be the “manager” had his phone out instead of helping us. When we asked him to hurry and give us our spoon, he became angry and called us the “b-word” and used racial slurs. He also told us we needed to lose weight. He said he “refunded” us for the food, but we never actually received any refund or any food. He started recording us while calling us names. On top of that, his female coworkers were standing around talking instead of assisting customers. Overall, this was a horrible and extremely unprofessional experience. My newborn was crying because of his yelling. Never coming back unless he is fired.

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQCakes.

What are the operating hours for this Dairy Queen location?

Dairy Queen is open daily from 11:00 AM to 9:30 PM.

Brand Certified Facts from Dairy Queen

Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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