Dairy Queen

3.7
844 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
13608 SE Division, Portland, OR
97236-2840, United States

Hours

Reviews

3.7
844 reviews
5 stars
351
4 stars
188
3 stars
121
2 stars
50
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and rude interactions, with several mentioning poor management and unprofessional behavior from staff.

Food Consistency

While many enjoyed the Blizzards and other menu items, there were complaints about incorrect orders and inconsistent preparation.

Cleanliness

The restaurant was noted for being clean by some, but others reported unsanitary practices and a dirty environment.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and orders being incorrect.

Customer Experience

Overall customer experiences varied widely, with some praising the atmosphere and staff while others expressed frustration over service issues.
  • JB
    Jenny Bird
    3 days ago
    4.0
    It was amazing the only thing is they are a little spendy.
  • JS
    James Smith
    Oct 31, 2025
    4.0
    They are friendly & the food is always fresh, but they tend to focus too much on getting people out of the drive thru instead of servicing their order without making them park & wait.
  • DW
    Davita Weiss
    Sep 25, 2025
    3.0
    No chocolate ice cream! Boo! I’ve been getting chocolate ice cream blizzards for 30+ years and not changing now. So I’ll drive the couple extra minutes to the other location until they get the essentials. It’s a shame because service is usually friendly and good.
  • TM
    Tony M
    Sep 2, 2025
    4.0
    I love the blizzards here
  • MA
    Megan Anderson
    Aug 28, 2025
    1.0
    Sub par DQ. Hasn’t had chocolate ice cream in 4+ months. Disappointing.

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQCakes.

What are the operating hours for this Dairy Queen location?

Dairy Queen is open daily from 11:00 AM to 9:30 PM.