Chipotle SE 36th & Powell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including overcooked items, stale ingredients, and even instances of food poisoning.
Portion Sizes
Many reviews highlighted inconsistent and skimpy portion sizes, with some customers feeling they were not getting value for their money.
Service Issues
Customers frequently mentioned poor service, including rude staff, long wait times, and mistakes with orders.
Cleanliness and Safety
Several reviews raised concerns about cleanliness and food safety, including unsanitary conditions and improper food handling.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences with food quality at times.
DK
Denik K
Nov 17, 2025
1.0
Ordered pickup, FREEZING cold and disgusting… meat was very off putting. I’ve had chipotle hundreds of times and this isn’t right
GG
Genevieve Galvan
Oct 28, 2025
1.0
Dang this is the worst chipotle I’ve ever been to. Haven’t been in years and now I remember why lol. Steak was so well done you had to chew it a lot to be able to swallow it. The quesadilla was dry and cooked to all hell. They forgot my chips so I had to go back and get it. Won’t be back :(
GB
Gabriel Burton
Oct 27, 2025
3.0
The portions are to inconsistent. The food is ok. The service is ok.
MV
mr viper
Oct 25, 2025
1.0
No wonder why this place had 2.4 stars. I thought I’d give this place a chance despite the low ratings but I was wrong. I had never tasted a chipotle bowl that crappy. I added green salsa which I always do in my bowl but the food tasted like I just squeezed a whole lemon. On top of that it had that really weird sour taste as if I was eating stale food. Also, the staffs were busy doing their own things like they didn’t belong there. Please, go to a different location that has good reviews and ratings.
NW
Not Waje
Oct 23, 2025
1.0
This is the worst chipotle location I have ever been to.