Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Mall 205 Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.1
135 reviews
5 stars
50
4 stars
16
3 stars
9
2 stars
17
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude behavior and poor service, while others praised the helpfulness of certain employees.
Food Quality
Inconsistent food quality reported, with issues such as undercooked chicken, small portions, and bland flavors noted by multiple customers.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty tables and food preparation areas, were frequently mentioned.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor portion sizes, particularly with online orders.
JB
Jamie BURKHART
2 days ago
1.0
My order was completely wrong. Absolutely everything was the opposite of what I ordered online. Im unlikely to ever visit this Chipotle again.
JK
J Kragero
Feb 3, 2026
5.0
Love this Chipotle!!! The team here is always so kind and helpful! The food is always fresh and the restaurant is always clean. Rhyan is always super helpful for me and wants to make sure my order is exactly how I want it. Rhyan is very kind and patient with me and others, when scanning rewards and only paying for exactly what we owe. The staff is always smiling here and makes the atmosphere nice and fun! I live closer to another Chipotle. Because of the team here, and how the food is cooked and served, I choose to come to this location. Thanks Team 205 Chipotle!
22
2smart2die
Feb 2, 2026
1.0
Been here a few times and felt pretty happy about my local chipotle. Went in today and was given half a scoop of chicken and 2 scoops of rice. I was so frustrated i went through my bowl and got all the chicken to count. 20 bit size pieces, thinner and smaller than any chicken breast or thigh ive ever seen. Im mad as hell 😈🤬. I know i heard one of the managers getting on someones case about portion size last time i was in so im guessing this is managers trying to penny pinch and rip off their customers
SD
Steph DeSpain
Jan 31, 2026
1.0
Placed an online order, came in to pick it up and when I said it was an online order the white male at the counter rolled his eyes and turned away from the counter and said nothing else. Another associate came over and handed me my order and was very nice. If orders were placed in the pick up area and not stored behind the counter, people could grab their own orders and not "inconvenience the workers" Not sure what dudes issue is, but clearly should not be customer facing today, very rude and unnecessary. If you don't like your job, quit and find a job you do like. It's not that deep man. Not the first time I've had a similar experience at this location.
LB
Lizy Bennett
Jan 28, 2026
5.0
Had such a great experience at this chipotle! One of the best!!! The restaurant was so clean compared to other locations I’ve been to. This worker made my visit extra special and was super friendly! She was so sweet! Will definitely be coming back!