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Brand Certified

Chipotle Mexican Grill

4.0
(795 reviews)

About

Mexican Restaurant
Chipotle Director Building is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
240 SW Yamhill St, Portland, OR
97204, United States

Hours

Reviews

4.0
795 reviews
5 stars
370
4 stars
233
3 stars
95
2 stars
32
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and flavor, while others reported issues with portion sizes and undercooked rice.

Customer Service

Customer service experiences vary widely; some customers praised friendly staff, while others reported rudeness and poor service.

Cleanliness

Concerns about cleanliness were noted, with some customers mentioning dirty conditions and locked bathrooms.

Operational Issues

Frequent complaints about inconsistent hours, being closed unexpectedly, and issues with online ordering.
  • RW
    Richard White
    Feb 15, 2026
    5.0
    love it
  • MW
    McKensie Wallesen
    Feb 12, 2026
    5.0
    Best Chipotle location in Portland (an important note, as they vary widely!) clean, food tastes good, friendly and efficient staff.
  • JW
    Jason Warkentin
    Jan 24, 2026
    1.0
    Ordered a carnitas burrito (through door dash) with rice, beans, corn, salsa, queso, lettuce, and cheese. They didn't add corn, salsa, lettuce, or cheese and the burrito sucked. How can someone mess up an order that bad.
  • JO
    John O.
    Dec 29, 2025
    2.0
    If you order online, you risk your portions coming out small. I haven't been to this Chipotle in a few years. And a few months ago I ordered online for a burrito. I brought it back to my office about a half mile away, opened the bag and was genuinely shocked that it was less than 5-inches long (4.8-inches to be more exact). Subway is a better deal at this point. I remember "complaining" how big the burritos used to be and used to comment it was one of the best deals around for what you got! As usual, I guess it's what happens when you put profit over longevity of the business, assuming that customers won't notice. Unfortunately for Chipotle we're not addicted to your food and demand for your products is not inelastic; you have plenty of competition. I go to the Fuego burrito food cart now. I've heard news about small portions at Chipotle, but I just thought it was entitled people whining about how they can't stuff their fat faces like they want to. I don't mind smaller portions, but the price should match it. Maybe Chipotle should offer a small and regular size burrito and charge less for the small one, like the one I got. Either way, I hate feeling ripped off.
  • EW
    Elijah Worden
    Dec 11, 2025
    3.0
    It’s a great place. It just seems like every time I order these less and less chicken every time. Not worth the price.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in the Director Building known for?

Chipotle Mexican Grill in the Director Building is a fast-casual restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the hours of operation for Chipotle Mexican Grill at 240 SW Yamhill St, Portland?

Chipotle Mexican Grill is open Monday through Saturday from 10:45 AM to 4:00 PM and closed on Sundays.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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