Brand Certified
Chipotle Mexican Grill
3.5(1642 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9687 NE Cascades Pkwy, Portland, OR
97220, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(503) 287-3117
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/or/portland/9687-ne-cascades-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2184
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Portland Cascade Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
1,642 reviews
5 stars
636
4 stars
328
3 stars
207
2 stars
101
1 star
370
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary food preparation areas.
Customer Service
Many customers experienced rude or unhelpful staff, with complaints about being ignored and poor management practices.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items, small portion sizes, and missing ingredients.
Staffing Issues
A recurring theme was the restaurant being understaffed, leading to slow service and inadequate food preparation.
Overall Experience
Overall, customers expressed disappointment with their experiences, citing a lack of consistency in service and food quality.
- EHEric Hirning2 days ago3.0Food was good, as usual. Dining room was kinda dirty (chips on the ground and trays piling up by the trash cans). The soda fountain area was also in need of some love, there were no straws and the little trash thing was overflowing.
- ASAshton Sanders3 days ago4.0Good was delicious, but my bowl was half full. I even asked for extra rice and extra lettuce... Some of the tables were dirty. I still live you though. 😁
- PRPoppy rush6 days ago1.0I just went into this location in cascade station and It seems I unfortunately always get helped by the same woman with purple hair. Today she put a very underwhelming amount of chicken on my quesadilla so I asked for just a little bit more and she proceeded to put one single piece on top. I asked if she could put more then that, then comes along this heavyset male with a Mario star tattoo on his neck to loudly tell me that they would put a second scoop and charge me extra. I said no because all I wanted was a normal amount. This man was already being disrespectful to the customers that ordered before me which makes no sense because they were being so kind and he is a fully grown adult still working at a minimum wage job. After all of this she put another crumb of chicken on top and folded it up. As her giant sidekick was placing it in the cooker he made a sly comment to the woman about putting less rice into my sides. This happens every time I get helped by this woman. And quesadilla was very undercooked.
- GGGlossyDripNailsFeb 10, 20261.0I came in to get food around 4:30pm The beginning of dinner rush took 10mins to get noticed they’re the station and the restaurant was filthy and dirty. Nothing was cleaned up. Nothing was prepped completely out of everything and what made it worse. The staff member was completely disrespectful and rude. I will never be back here again. Do better.
- JDJoe DoeeFeb 5, 20261.0Found a rock in my food! Almost broke a tooth! Im flabbergasted at how terrible this location is! Terrible service, horrifying how small my portion was for the price! My order was missing several ingredients including napkins and silverware. I love Chipotle but this location has got to go! I buy Chipotle almost once a week but never again from this location! Beware! Dont waste your money! Might incur dental expenses. But im ready to sue/boycot the restaurant
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Portland Cascade Station offer?
Chipotle offers Mexican cuisine with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Portland Cascade Station?
It is located at 9687 NE Cascades Pkwy, Portland, OR 97220.
What are the hours of operation for Chipotle Mexican Grill at Portland Cascade Station?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does the Portland Cascade Station Chipotle offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Portland Cascade Station?
You can order online via their order website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Portland Cascade Station have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
Is Chipotle Portland Cascade Station an LGBTQ-friendly restaurant?
Yes, the location welcomes LGBTQ customers and is inclusive.
What other dining options are near Chipotle Portland Cascade Station?
Nearby dining options include Wendy's, Starbucks, Pizza Hut Express, and Buffalo Wild Wings, giving customers a variety of cuisines to choose from around Cascade Station.
Are there any hotels near Chipotle Portland Cascade Station for visitors?
Yes, nearby hotels include Residence Inn by Marriott Portland Airport at Cascade Station and Hyatt Place Portland Airport/Cascade Station, convenient for travelers who want to stay close to dining options.
What shopping centers or services are located near Chipotle at Cascade Station?
Customers can visit Cascade Station shopping center, Target Store Portland-NE, Best Buy, and CVS Pharmacy nearby, making it easy to shop and eat in one trip.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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