Chipotle Portland Cascade Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While some employees provided excellent service, many customers reported rude behavior and a lack of urgency from staff.
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, including dirty dining areas and food preparation stations.
Food Quality
Customers frequently complained about food being undercooked, poorly prepared, or missing key ingredients.
Staffing Problems
The location is often reported as understaffed, leading to long wait times and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with online orders.
BT
Bob Tom
5 days ago
5.0
Yummy food
KK
KONDRA
5 days ago
2.0
They need to work on quality assurance all meat looked old and dried. Absolutely disgusting
DG
David G
Nov 7, 2025
1.0
Took a normal spoon of chicken put 1/2 of it in my bowl and then put half of it back in the bucket. Feels bad when I'm paying 11 bucks for a bowl to get 2 oz of meat
LR
Lysha Ring
Oct 31, 2025
4.0
We had phenomenal service by 2 employees, Jesus and Brianna. They were very genuine and had positive attitudes. We went during Booritos(Halloween) and even though it was really busy, those 2 employees gave above and beyond great service. The only reason I'm not giving this location a 5 star review is because the sofritos was old and dry. Proportions were generous. It was also very clean for a busy day.
JG
Jaxon Golden
Oct 19, 2025
1.0
They don’t close at 11, they were closed BEFORE 9:50PM WHATT???
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Portland Cascade Station offer?
Chipotle offers Mexican cuisine with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Portland Cascade Station?
It is located at 9687 NE Cascades Pkwy, Portland, OR 97220.
What are the hours of operation for Chipotle Mexican Grill at Portland Cascade Station?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does the Portland Cascade Station Chipotle offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Portland Cascade Station?
You can order online via their order website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Portland Cascade Station have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
Is Chipotle Portland Cascade Station an LGBTQ-friendly restaurant?
Yes, the location welcomes LGBTQ customers and is inclusive.
What other dining options are near Chipotle Portland Cascade Station?
Nearby dining options include Wendy's, Starbucks, Pizza Hut Express, and Buffalo Wild Wings, giving customers a variety of cuisines to choose from around Cascade Station.
Are there any hotels near Chipotle Portland Cascade Station for visitors?
Yes, nearby hotels include Residence Inn by Marriott Portland Airport at Cascade Station and Hyatt Place Portland Airport/Cascade Station, convenient for travelers who want to stay close to dining options.
What shopping centers or services are located near Chipotle at Cascade Station?
Customers can visit Cascade Station shopping center, Target Store Portland-NE, Best Buy, and CVS Pharmacy nearby, making it easy to shop and eat in one trip.