Chipotle Mexican Grill

3.6
875 reviews
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About

Mexican Restaurant
Chipotle Washington Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9120 SW Hall Blvd, Portland, OR
97223, United States

Hours

Reviews

3.6
875 reviews
5 stars
351
4 stars
197
3 stars
112
2 stars
57
1 star
158

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling shortchanged on ingredients.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and issues with order accuracy.

Food Quality

While some customers praised the food as fresh and delicious, others reported issues with overcooked or improperly prepared items.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and concerns about food safety practices.

Consistency

There were mixed feelings about the consistency of the food and service, with some customers having great experiences while others were disappointed.
  • NM
    Nathan M
    Dec 14, 2025
    4.0
    Generally a decent place to eat. Most of the workers don't skimp on the portions, but there are a few people who seem like managers that seem to only give very small amounts for food, especially the guac and cheese, which you pay extra for.
  • BT
    BossLady Trucker
    Dec 13, 2025
    2.0
    Ordered thru GrubHub and I expected a smaller portion than you get if you go in, because that’s the way it always works. I did not, however, expect to have half a dish of food. Greatly disappointed in the amount of food they gave consider considering the price paid
  • JS
    Jaime Serrano
    Dec 5, 2025
    5.0
    Taste good, and not too expensive, $18 per person usually, beberage included.
  • AE
    Alyssa Efaw
    Dec 4, 2025
    1.0
    I ordered a chipotle bowl for pick up, first I ordered to the wrong restaurant, totally my fault but trying to get ahold of anyone to remedy this was a head ache in itself because their customer service center just completely sucks. I got there and was standing at the counter ignored for quite some time. I finally get home with my order and notice 3 different things missing in my bowl, the pico, cheese and sour cream. It was basically lettuce with rice and the littlest dollop of sour cream and the smallest amount of dry meat. I was so disappointed
  • RV
    Ronni Valenti
    Nov 28, 2025
    2.0
    Ordered Carne Asada for first time on App. The meal was cold and the meat was dry and overcooked. Will order at restaurant in the future.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Washington Square offer?

Chipotle offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 9120 SW Hall Blvd, Portland?

The restaurant is open daily from 10:45 AM to 11:00 PM.