Chipotle Mexican Grill

3.1
810 reviews
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About

Mexican Restaurant
Chipotle Cedar Mill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13535 NW Cornell Rd, Portland, OR
97229, United States

Hours

Reviews

3.1
810 reviews
5 stars
269
4 stars
142
3 stars
83
2 stars
62
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and inattentive staff, leading to frustration.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged compared to other locations.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean tables, contributing to a negative dining experience.

Ingredient Availability

Customers noted that the location frequently ran out of key ingredients, impacting their orders and overall satisfaction.

Management Concerns

Several reviews pointed to poor management and staffing issues, suggesting a need for better organization and training.
  • CC
    Chelsea
    Nov 5, 2025
    3.0
    The employees are not as friendly as they could be. They seem stressed out, and it makes me stressed out, which I shouldn’t be experiencing as a customer.. they also really skimp on the meat. They act like they’re doing you a huge favor if you ask for salsa or the cup for your soda that they forgot to give you.
  • SC
    Steven Cai
    Oct 29, 2025
    5.0
    Great portions. Just don't order online; that's a general rule of thumb when it comes to Chipotle
  • JL
    Jo L
    Oct 25, 2025
    1.0
    Absolutely worst service and most poorly run restaurant operation I've ever witnessed. Always under staffed, often runs out of food, and when they screw up and forget item you ordered, refuses to correct and refund your money. They tell you to call 1800 number. Chipotle Corp should be ashamed. This is where you would send people to witness how NOT to run a restaurant.
  • TM
    Terri Mah
    Sep 10, 2025
    4.0
    Rice bowls are awesome, they dont skimp on the portions like some chains! A great change from all the deep fried options out there!
  • NH
    nunu her
    Aug 24, 2025
    1.0
    This is easily one of the slowest Chipotles in the area. It feels like the staff are constantly moving in slow motion, from prepping to cleaning. I usually place pickup orders and have learned to come 10-15 minutes after the scheduled pickup time, but even then, my food is often not ready. Today, there were six employees on shift, yet orders were still backed up even though it wasn’t peak hours. How does that happen? On top of that, pickup orders are wildly inconsistent. Some days the portions are reasonable, but other days you practically have to beg for a normal amount food.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Cedar Mill offer?

Chipotle Cedar Mill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 13535 NW Cornell Rd?

Chipotle Cedar Mill is open daily from 10:45 AM to 11:00 PM.