Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.0
133 reviews
5 stars
48
4 stars
13
3 stars
11
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the food quality, citing issues like bland flavors, misleading portion sizes, and poor presentation.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and mistakes with orders.
Value for Money
Several customers felt that the prices were too high for the quality and quantity of food received, with some mentioning that the food did not match the advertised images.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and enjoyed specific menu items like the strawberry lemonade and cheesesteaks.
- AFAlex Freeman3 days ago5.0In 2026, Charleys Philly Steaks (sometimes referred to as Charleys Cheesesteaks) continues to offer one of the best "hidden gem" deals in fast food: their $1 soft-serve ice cream cone. While the brand is world-famous for its grilled-to-order cheesesteaks and real-fruit lemonades, their expansion into frozen treats has perfected the art of the affordable dessert. The Best Value in 2026 At a time when dessert prices at most major chains have climbed significantly, the $1 price point at Charleys is a refreshing throwback. This deal is frequently found at their non-mall locations, such as those situated within Walmart centers, where it has become a staple for shoppers looking for a high-quality, low-cost reward. Quality and Texture Despite the budget-friendly price, this isn't just "cheap" ice cream. The vanilla soft serve is consistently praised for being: Rich and Creamy: It maintains a dense, velvety texture that rivals more expensive premium soft-serve brands. The Perfect Chaser: The cool, sweet vanilla serves as the ultimate palate cleanser after a hot, savory Philly cheesesteak loaded with jalapeños or extra steak. Generous Portions: Even at just a dollar, the servings are substantial, often served in a classic cake cone that provides a satisfying crunch. A Versatile Treat For those who want to upgrade, Charleys uses this same high-quality soft-serve base for their larger desserts. If you find yourself craving something more than a cone, you can explore their: Gourmet Shakes: Hand-spun with flavors like Chocolate, Strawberry, Cookies & Cream, and Vanilla. Ice Cream Sundaes: Topped with chocolate sauce, real fruit strawberry pieces, or crumbled Oreo® cookies. The Verdict: Five stars for unbeatable value. In 2026, finding a high-quality dessert for exactly $1 is a rarity, and Charleys delivers every time without compromising on the creamy, classic taste of real soft-serve. Helpful Tips for 2026: Location Check: Menus and $1 deals can vary by location. Use the Charleys Store Locator to see if your nearest shop offers the frozen treat lineup. Rewards Program: Join Charleys Rewards to earn points on every purchase (including that $1 cone!) to bank dollars toward free food. Family Friendly: Some locations even offer free cones for kids, making it a go-to spot for families.
- VSValentin Deras (Solitaryvibes94)Dec 9, 20255.0Awesome service m. Fast easy and good
- CTChritian THDec 5, 20255.0excellent foods ，very enjoyable with my family ！ Will visit a lot in the future ！
- TSTim SinnottDec 5, 20255.0I had lunch today at Charleys Cheesesteaks in the Washington Square Mall, as I often do. Had the Cheesesteak combo meal, which was fresh, hot and delicious. Quality ingredients make for good health. The service was fast, highly-skilled, and professional. Really excellent. A full five stars for this restaurant, certainly. Six stars, really.
- VAVidal AlfaroNov 30, 20251.0This was the most expensive tasteless philly combo I ever had. Even the cheese sauce dosen't tast like anything. Really poor customer service. Avoid this place at any cost
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Washington Square Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services at this location as these services are closed all week.
What types of payment are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
The restaurant is located at 9647 S.W. Washington Square, Portland, OR 97223, USA, inside Washington Square Mall.
Is there a way to view Charleys Cheesesteaks' menu online?
Yes, you can view the menu and order online at https://order.charleys.com/menu/washington-square-mall/.
What is the phone number to contact Charleys Cheesesteaks at Washington Square Mall?
You can contact Charleys Cheesesteaks by phone at +1 971-772-6757.
Which sandwich restaurants are located near Charleys Cheesesteaks?
Nearby sandwich options include Subway Washington Square and Charleys Philly Steaks, both located within the mall.
What other dining options are available near Charleys Cheesesteaks within Washington Square Mall?
Nearby dining options include IJ Sushi Burrito for sushi, Sonic Drive-In for burgers, Panda Express for Chinese food, Bombay Wala of India for Indian cuisine, Sarku Japan for Japanese food, and Sbarro for pizza.
Are there nearby stores where I can shop for clothing and accessories near Charleys Cheesesteaks?
Yes, nearby shopping includes Ann Taylor, Alo, Aritzia, and LUSH Cosmetics for clothing and beauty products.
What are some nearby places of interest customers might visit before or after dining at Charleys Cheesesteaks?
Customers can explore Pottery Barn for home goods, visit the Covid Clinic for healthcare needs, or enjoy desserts at Braganza Pearl Tea and Sub Zero Nitrogen Ice Cream nearby.