Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Customers frequently reported issues with food quality, including cold and overcooked items, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service, with long wait times for orders, particularly in the drive-thru.
Pricing Concerns
Numerous customers expressed that the prices are too high for the quality of food received, with some feeling that the value does not match the cost.
Customer Service
While some employees received praise for their friendliness and helpfulness, there were also complaints about rude staff and poor management responses.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which contributed to negative experiences.
JH
Joshua Hoke
Feb 20, 2026
1.0
I just finished a meal at this Burgerville. I had a my two kids and I had a hamburger and a milkshake, so did my kids. We went through the drive through. The milkshakes came first. Then they had us pull forward and wait for the burgers. They were out of waffle fries, which was the reason I was there. We sat in the car and waited for twenty minutes before I got out and walked to the window to inquire about my food. The food finally arrived, the milkshakes had melted. We were five minutes from home and when we got home the burgers were smashed and low quality. I’d expect more for the price. It’s very expensive. Very slow. We chose it for speed and convenience. It was neither. Very dissatisfying for the whole family
SO
Sarah Overholser
Feb 18, 2026
5.0
Jamie gave awesome service very kind and good food will go back soon
NN
Nichole
Feb 14, 2026
1.0
Waited 20 minutes for 5 of their original cheese burgers and two fries.... This place is slow as hell and not worth the food or wait.
TT
T (TMoneyBomb)
Feb 14, 2026
5.0
I cannot to begin to describe the joy I am feeling at the time writing this review. I have yet to be doctrinated by the church of Burgerville. Let me tell you. This food is amazing! I’m just a simple man.
MC
melissa c
Feb 12, 2026
4.0
Food is great but man, the prices are just way too much, and the fact that they still ask for tips when paying...im sorry but what service did you provide that warrants a tip on a 5-6$ slider? They even charge for pup cups! The last time we got the family dinner here- 60$+ for 3 people, the burgers were stopped together, they forgot the most expensive burger, we drove home & all the way back to get them to replace it, the manager & staff were SO rude & acted like they were doing us a favor by giving us our 12$ sloppy burger we paid for. (This wasn't 162nd location, never going back to that location). 82nd Ave location has always treated us better, but again, for the prices, might as well get burgers a Sayers or PDX Sliders.
What are the operating hours of Burgerville Montavilla?
Burgerville Montavilla is open daily from 7:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Where is Burgerville Montavilla located?
Burgerville Montavilla is located at 8218 NE Glisan St., Portland, OR 97220, USA.
What types of cuisine and menu options does Burgerville offer?
Burgerville serves American fast food including burgers, plant-based options, dairy-free and gluten-free items, shakes, fries, chicken, and fish. They also have vegetarian and organic offerings.
Does Burgerville Montavilla offer delivery and pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Burgerville online or through a mobile app?
Yes, you can order online at https://order.burgerville.com/. They also have Android and iOS apps available for ordering.
What payment methods are accepted at Burgerville Montavilla?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Burgerville Montavilla family-friendly and accessible?
Yes, it welcomes families and children, has wheelchair accessible entrances, seating, and restrooms, high chairs, and changing tables.
Does Burgerville Montavilla have a drive-thru service?
Yes, they have a drive-thru available for convenient orders.
Which transit options are near Burgerville Montavilla?
TriMet Stop 2148 at NE Glisan St & NE 82nd Ave bus station is nearby, providing convenient public transit access to Burgerville Montavilla.
What nearby recreational places can I visit before or after dining at Burgerville Montavilla?
You can visit Montavilla Community Center, Montavilla Pool, or Montavilla Park Playground, all close to Burgerville Montavilla, making it easy to combine dining with recreation.
Are there other dining options near Burgerville Montavilla if I want to explore?
Nearby restaurants include Wendy's, Pizza Hut, Taqueria El Torito, Gyro Kingdom, Bai Yok Thai Food, Ricky's Sushi, and Made from Scratch, offering diverse choices around Burgerville.
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