Burgerville

4.0
3073 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
1135 NE MLK Blvd., Portland, OR
97232, United States

Hours

Reviews

4.0
3,073 reviews
5 stars
1,384
4 stars
845
3 stars
448
2 stars
165
1 star
231

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and shakes, there were complaints about inconsistent food quality, including cold items and incorrect orders.

Service Experience

Customer service received mixed reviews; some staff were noted for their friendliness and efficiency, while others were criticized for rudeness and slow service.

Cleanliness

The restaurant was generally described as clean, but there were isolated reports of unsanitary conditions and issues with the restroom.

Pricing

Customers expressed concerns about the high prices relative to the food quality, with some feeling that the value for money has declined.

Location Issues

The restaurant's location near the convention center was convenient, but some customers noted the presence of homeless individuals nearby, affecting their comfort.
  • JJ
    Judy
    2 days ago
    1.0
    Be wary! I specifically ordered a sandwich on a gluten free bun - which was written on the receipt - but was given a wheat bun.
  • MB
    Michelle Bos
    Nov 12, 2025
    5.0
    I got the chicken strips which were very tender and delicious and the strawberry milkshake was also fantastic. I thought the prices were reasonable.
  • KL
    Kaitlyn Licona
    Nov 5, 2025
    5.0
    Naomi was working breakfast and was so nice, efficient and welcoming. Such a burst of joy I wasn’t expecting! She got everything right on my order with multiple modifications and was super nice during our interaction
  • JS
    Jesse St.Jules
    Oct 30, 2025
    5.0
    Been going here for my work lunch for a little over 4 years now. This staff is phenomenal. Even with being at the convention center and line ups down the street they somehow always have your online order ready right then and there or have it ready in about 5 minutes. If you come often they remember you and what you often order. Literally THE best burgerville I've ever gone to 👍
  • RD
    Rodney Drake
    Oct 28, 2025
    1.0
    We ordered a 6 piece fish meal for dine in. When it was brought to table ther were no tarter sauce packs in it. I went to counter requesting the 2 packs. I was handed two that were stacked on eachother. The lower one had been resting on the shelf where food is passed through and heat lamps keep food warm. I immediately felt that the lower pack was warm. The upper pack was room temperature. When I opened warm pack it was curdled. We did not use it. After eating I went to tbe counter and told them tbey should store tbeir tarter sauce differently. 1 employee stated that "it probably got warm in tje box". It never was in the box as I had to go ask for it. Another employee stated that "it isn't hot up here" as tbey put their hand on shelf. Most of tarter sauces are in their boxes on the shelf but some are setting directly on the stainless steel shelf which has heat lamps below it. The cardboard boxes most likely keep the packs from getting hot but the few packs that inadvertently get set directly on stainless shelf get warm enough to curdle. Be aware of the next time you peel open your tarter sauce. Before you dunk check if sauce is curdled.

Frequently Asked Questions About Burgerville

What type of cuisine does Burgerville specialize in at the Convention Center location?

Burgerville specializes in American fast food, particularly burgers, shakes, fries, and plant-based options with a focus on Pacific Northwest ingredients.

What are the operating hours of Burgerville at the Convention Center?

Open daily from 7:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.