Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
While many customers praised the burgers and shakes, there were complaints about inconsistent food quality, including cold items and incorrect orders.
Service Experience
Customer service received mixed reviews; some staff were noted for their friendliness and efficiency, while others were criticized for rudeness and slow service.
Cleanliness
The restaurant was generally described as clean, but there were isolated reports of unsanitary conditions and issues with the restroom.
Pricing
Customers expressed concerns about the high prices relative to the food quality, with some feeling that the value for money has declined.
Location Issues
The restaurant's location near the convention center was convenient, but some customers noted the presence of homeless individuals nearby, affecting their comfort.
JJ
Judy
2 days ago
1.0
Be wary! I specifically ordered a sandwich on a gluten free bun - which was written on the receipt - but was given a wheat bun.
MB
Michelle Bos
Nov 12, 2025
5.0
I got the chicken strips which were very tender and delicious and the strawberry milkshake was also fantastic. I thought the prices were reasonable.
KL
Kaitlyn Licona
Nov 5, 2025
5.0
Naomi was working breakfast and was so nice, efficient and welcoming. Such a burst of joy I wasn’t expecting! She got everything right on my order with multiple modifications and was super nice during our interaction
JS
Jesse St.Jules
Oct 30, 2025
5.0
Been going here for my work lunch for a little over 4 years now. This staff is phenomenal. Even with being at the convention center and line ups down the street they somehow always have your online order ready right then and there or have it ready in about 5 minutes. If you come often they remember you and what you often order. Literally THE best burgerville I've ever gone to 👍
RD
Rodney Drake
Oct 28, 2025
1.0
We ordered a 6 piece fish meal for dine in. When it was brought to table ther were no tarter sauce packs in it. I went to counter requesting the 2 packs. I was handed two that were stacked on eachother. The lower one had been resting on the shelf where food is passed through and heat lamps keep food warm. I immediately felt that the lower pack was warm. The upper pack was room temperature. When I opened warm pack it was curdled. We did not use it. After eating I went to tbe counter and told them tbey should store tbeir tarter sauce differently. 1 employee stated that "it probably got warm in tje box". It never was in the box as I had to go ask for it. Another employee stated that "it isn't hot up here" as tbey put their hand on shelf. Most of tarter sauces are in their boxes on the shelf but some are setting directly on the stainless steel shelf which has heat lamps below it. The cardboard boxes most likely keep the packs from getting hot but the few packs that inadvertently get set directly on stainless shelf get warm enough to curdle. Be aware of the next time you peel open your tarter sauce. Before you dunk check if sauce is curdled.
What type of cuisine does Burgerville specialize in at the Convention Center location?
Burgerville specializes in American fast food, particularly burgers, shakes, fries, and plant-based options with a focus on Pacific Northwest ingredients.
What are the operating hours of Burgerville at the Convention Center?
Open daily from 7:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.
Does Burgerville offer vegetarian and gluten-free menu options?
Yes, Burgerville offers vegetarian and gluten-free dishes as part of their menu.
Can I order food for delivery or pickup from Burgerville Convention Center?
Yes, you can order for in-store pickup, delivery, same-day delivery, and no-contact delivery through their online platform.
What payment methods does Burgerville accept?
Burgerville accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Burgerville Convention Center family-friendly and accessible?
Yes, they welcome families, have high chairs, wheelchair accessible entrance, seating, parking, and restrooms, plus changing tables.
Does Burgerville serve breakfast and coffee?
Yes, they serve breakfast, coffee, and a variety of drinks along with their breakfast menu.
What are some nearby places a customer can visit before or after dining at Burgerville?
Customers can visit the nearby Hyatt Regency Portland at the Oregon Convention Center hotel, the Starbucks coffee shop, or enjoy apartments at The Union.
How can nearby transit options help me get to Burgerville Convention Center?
The TriMet Bus Stop ID 5917 at NE Martin Luther King Blvd & NE Holladay St is close by, helping customers use public transportation to reach Burgerville.
Are there opportunities to explore local real estate services near Burgerville?
Yes, many real estate agents and brokers such as Jaime Espenel Real Estate and John L. Scott Real Estate are located nearby, useful if you're interested in local properties.