Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many expressed disappointment with undercooked items, small portion sizes, and inconsistent quality.
Pricing Concerns
Numerous reviews highlighted that the prices are considered high for the quality and portion sizes offered.
Positive Staff Interactions
Despite the issues, several customers praised specific staff members for their friendliness and helpfulness.
Cleanliness Concerns
Some customers noted cleanliness issues, including dirty tables and the presence of flies.
BY
brandon youngs
3 days ago
1.0
Waited 50 minutes for 2 burgers and a 2 large frys watched as the entire lobby left and noticed i was still waiting for my food what I presume to be the manager came out apologizing and even gave out food vouchers i was thankful for the heads up and the vouchers but when I did get my burger and frys I got home frys where super hot and delicious the soda was perfect I went to bite into my burger and it was bright pink raw in the middle.i dont see myself going back their again I want to stress tho this man was so nice and dealing with alot but still made the time to come and talk to me about what was going on with my order without me even going up to the counter. But yea burger was raw after a 50 minute wait was not edible for a place that charges more then the average the least they can do is make sure the food they serve is not ganna make people sick from undercooked meats
CM
Craig Miller
Feb 22, 2026
1.0
Generally overpriced and over rated Burgerville is always a last option for me in terms of fast food. This location just happens to be conveniently located for me. Which is unfortunate because I don't know that I have ever not had an order from here wasn't messed up in some way. If there was any other fast food burger joint as conveniently located to me as this place is I would never spend a dime in Burgerville again.
EW
Elizabeth Winslow
Feb 21, 2026
1.0
This Burgerville consistently gets our orders wrong and the fries on the last one were still partially frozen. Neither of our shakes was right on the last order, one was completely different from. What we ordered and the other was a Bliss shake when we'd ordered a normal one. We've tried enough times and had the wrong order given to us that we're just done coming here.
ST
Stiles Terk
Feb 18, 2026
5.0
Big shout out to Kari Finn ! @burgerville - appraise this woman ! The savior of all breakfast sandwiches
Fr tho. Thanks Kari 4 the priority jam and request accommodations via phone call for my doordash order!
VC
Vanessa Cade
Jan 27, 2026
2.0
Stopped in for a simple Parmasean truffle waffle fries. They definatley DIDNT look like the picture. I was expecting some cheesy fries but what I recieved wasn't such - they did TASTE like garlic though which was good atleast for that - but there were like 2 strands of parmasean on these fries
What types of food and menu options does Burgerville offer?
Burgerville serves burgers, shakes, fries, plant-based and dairy-free options, chicken, fish, coffee, and gluten-free products, emphasizing local Pacific Northwest ingredients.
Can I order Burgerville food online or through a mobile app?
Yes, you can order online at https://order.burgerville.com/ or via their Android and iOS apps available on Google Play and the Apple App Store.
Does Burgerville accommodate dietary preferences such as vegetarian or gluten-free?
Yes, Burgerville offers vegetarian and gluten-free menu options, catering to various dietary preferences.
What are the payment methods accepted at Burgerville?
Burgerville accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there parking available at Burgerville on 162nd & Division?
Yes, Burgerville has onsite free parking, including street parking and parking lots, as well as wheelchair-accessible parking.
What nearby places can I visit before or after dining at Burgerville?
Nearby, you can visit Artic Circle for more fast food options, US Bank for banking services, or the Tan Republic Portland tanning salon for beauty services.
How can nearby services like gas stations and convenience stores help when visiting Burgerville?
Convenience stores like Plaid Pantry and gas stations such as ARCO and BP nearby are convenient for fueling up or picking up essentials before or after your meal at Burgerville.
Are there other dining options close to Burgerville at 162nd & Division?
Yes, nearby restaurants include Ichi Teriyaki 23 for Japanese and Chinese cuisine, Gyro House for Mediterranean food, and Taqueria El Retoño for Mexican fare, offering diverse dining choices around Burgerville.
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