Burgerville

3.9
905 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
16211 SE Division St., Portland, OR
97236, United States

Hours

Reviews

3.9
905 reviews
5 stars
427
4 stars
219
3 stars
94
2 stars
61
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and shakes while others complained about small portions and cold items.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff, leading to a negative customer experience.

Pricing Concerns

Many customers feel the prices are too high for the quality and portion sizes, leading to dissatisfaction.

Positive Experiences

Some customers highlighted excellent service and positive experiences, particularly with specific staff members.

Cleanliness

Reports of cleanliness issues, including dirty tables and unsanitary conditions in some locations.
  • MW
    Monica W
    4 days ago
    5.0
    Great service, consistent burgers and fries.
  • ML
    Molly Loveland
    5 days ago
    2.0
    I’ve been coming to this Burgerville for years as my go to store if or when I decide to get fast food. Over the last six months or so it’s gone drastically downhill… every single time I have come here I’ve ordered something that’s a regular menu item and then been told to pull forward and wait in front. The weight is anything between 10 and 20 minutes every time it’s never less than 10 minutes of sitting outside in a dangerous area with transients and other scary people circling around the area. Today I waited for 10 minutes for a kids burger meal, then got brought the order missing the French fries, and was told to continue waiting. I’ve now waited 20 minutes for a regular French fry… which I still haven’t received. Other orders have been brought out and the customers have come and gone, I still haven’t gotten the fries I paid for. My lunch break is over and i have to go back to work now. I will never return again.
  • CC
    Caren Curtiss
    Nov 12, 2025
    4.0
    Very expensive!! Ended up paying out over $30 for 1 person meal and it was the thinnest meat ever. Did not fill me and I am less than 100 lbs. In weight. But the food was very good. Just too expensive. So, expect to pay well over normal pricing for a hamburger with bacon. Sweet potato fries, and chocolate shake.
  • MF
    Montesha Ford
    Nov 9, 2025
    1.0
    The pettiness of the assistant manager not giving children the EBT snap meals during this time here is the photo of this man who denied my kids . I’m reporting him to corporate as well he’s handling people’s food with no gloves, sores on his fingers open wound sores, and has no hairnet Way to go, Burgerville
  • HB
    Harly Berg
    Nov 7, 2025
    5.0
    Hey Google, the review and rating widget should be at the near top of page, ok. Your welcome . Burgerville your awesome!!

Frequently Asked Questions About Burgerville

What are the operating hours of Burgerville at 162nd & Division?

Burgerville at 162nd & Division is open daily from 7:00 AM to 11:00 PM.

Where is Burgerville located and how can I contact them?

Burgerville is located at 16211 SE Division St., Portland, OR 97236. You can reach them by phone at +1 503-762-1648.