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Burgerville
Brand Certified

Burgerville

3.9
(936 reviews)

Business Details

16211 SE Division St., Portland, OR
97236, United States
(503) 762-1648
https://locations.burgerville.com/burgerville-a4d6f24b67d0

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
16211 SE Division St., Portland, OR
97236, United States

Hours

Reviews

3.9
936 reviews
5 stars
441
4 stars
226
3 stars
95
2 stars
65
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many expressed disappointment with undercooked items, small portion sizes, and inconsistent quality.

Pricing Concerns

Numerous reviews highlighted that the prices are considered high for the quality and portion sizes offered.

Positive Staff Interactions

Despite the issues, several customers praised specific staff members for their friendliness and helpfulness.

Cleanliness Concerns

Some customers noted cleanliness issues, including dirty tables and the presence of flies.
  • BY
    brandon youngs
    3 days ago
    1.0
    Waited 50 minutes for 2 burgers and a 2 large frys watched as the entire lobby left and noticed i was still waiting for my food what I presume to be the manager came out apologizing and even gave out food vouchers i was thankful for the heads up and the vouchers but when I did get my burger and frys I got home frys where super hot and delicious the soda was perfect I went to bite into my burger and it was bright pink raw in the middle.i dont see myself going back their again I want to stress tho this man was so nice and dealing with alot but still made the time to come and talk to me about what was going on with my order without me even going up to the counter. But yea burger was raw after a 50 minute wait was not edible for a place that charges more then the average the least they can do is make sure the food they serve is not ganna make people sick from undercooked meats
  • CM
    Craig Miller
    Feb 22, 2026
    1.0
    Generally overpriced and over rated Burgerville is always a last option for me in terms of fast food. This location just happens to be conveniently located for me. Which is unfortunate because I don't know that I have ever not had an order from here wasn't messed up in some way. If there was any other fast food burger joint as conveniently located to me as this place is I would never spend a dime in Burgerville again.
  • EW
    Elizabeth Winslow
    Feb 21, 2026
    1.0
    This Burgerville consistently gets our orders wrong and the fries on the last one were still partially frozen. Neither of our shakes was right on the last order, one was completely different from. What we ordered and the other was a Bliss shake when we'd ordered a normal one. We've tried enough times and had the wrong order given to us that we're just done coming here.
  • ST
    Stiles Terk
    Feb 18, 2026
    5.0
    Big shout out to Kari Finn ! @burgerville - appraise this woman ! The savior of all breakfast sandwiches Fr tho. Thanks Kari 4 the priority jam and request accommodations via phone call for my doordash order!
  • VC
    Vanessa Cade
    Jan 27, 2026
    2.0
    Stopped in for a simple Parmasean truffle waffle fries. They definatley DIDNT look like the picture. I was expecting some cheesy fries but what I recieved wasn't such - they did TASTE like garlic though which was good atleast for that - but there were like 2 strands of parmasean on these fries

Frequently Asked Questions About Burgerville

What are the operating hours of Burgerville at 162nd & Division?

Burgerville at 162nd & Division is open daily from 7:00 AM to 11:00 PM.

Where is Burgerville located and how can I contact them?

Burgerville is located at 16211 SE Division St., Portland, OR 97236. You can reach them by phone at +1 503-762-1648.

Brand Certified Facts from Burgerville

Burgerville partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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