Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Portland ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
187 reviews
5 stars
106
4 stars
26
3 stars
27
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff behavior; some employees provided excellent service while others were reported as rude and unprofessional.
Ice Cream Quality
Generally positive feedback on the quality and variety of ice cream flavors, though some customers noted issues with portion sizes and cleanliness.
Pricing
Customers found the ice cream to be overpriced compared to grocery store options, leading to some dissatisfaction.
Store Operations
Inconsistent hours and service practices led to frustration among customers, with reports of early closures and limited seating.
- AGAndrey GeorgiyevSep 9, 20251.0Felt like they didn't want my business here
- DRDiego Garcia RodriguezJul 20, 20251.0Upon entering the location, one of the employees with fluffy hair and glasses immediately said a disrespectful comment. They gave disgusted and unwanted looks, refused to serve us any ice cream. A second staff member there took our entire order. I believe this person should be fired for making me feel extremely uncomfortable and disrespected. No customer service skills at all.
- DDDaniel DixonAug 3, 20211.0Well this is the last time I come to this place, you have to order from the sidewalk and yet they still want you to wear a mask, then they tell me they don't accept cash for my order they only accept cards, they do however accept cash for tips and cards as well then they pressure me to.leave a tip from my card. I said ya if it wasn't such a headache to order a milkshake id have left a cash tip but im not leaving a tip after having to try to wrap my head around the logic behind that b.s.
- DSDavid SilverApr 8, 20175.0Good ice cream chain. Better than their pints in the supermarket. Came here for free cone day! Did not disappoint.
- MMMatt McConnellNov 16, 20155.0Great flavors you might not find on your grocery shelves.
Frequently Asked Questions About Ben & Jerry’s
What type of ice cream flavors does Ben & Jerry’s Portland offer?
Ben & Jerry’s in Portland offers euphoric ice cream flavors served in the traditional style from 1978, including waffle cones, shakes, and sundaes.
Where is Ben & Jerry’s located in Portland?
Ben & Jerry’s is located at 524 SW Yamhill, Portland, OR 97204, USA.
What are the opening hours of Ben & Jerry’s Portland shop?
The shop is open Monday, Wednesday, Thursday, and Sunday from 12:00 to 19:00; Tuesday from 14:00 to 19:00; and Friday and Saturday from 12:00 to 20:00.
Does Ben & Jerry’s Portland offer ice cream catering services?
Yes, Ben & Jerry’s Portland provides ice cream catering services including wedding and office catering.
What payment methods are accepted at Ben & Jerry’s Portland?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Ben & Jerry’s ice cream online for delivery in Portland?
Yes, you can order online for delivery through their takeout link: https://benjerrys.co/yamhill-takeout.
Is Ben & Jerry’s Portland shop wheelchair accessible?
Yes, the shop has a wheelchair accessible entrance and welcomes families and the LGBTQ community.
What nearby places can I visit before or after coming to Ben & Jerry’s Portland?
You can visit nearby places like Coco Donuts for coffee and bakery items, or the Portland Wine Bar & Winery Tasting Room to enjoy local wines after your ice cream treat.
Is there a convenient spot near Ben & Jerry’s Portland for shopping or gifts?
Yes, nearby shops like ecru modern stationer and Cellini Fine Gifts offer cards, stationery, and gifts to browse after your ice cream visit.
What nearby public services or offices are close to Ben & Jerry’s in Portland?
Nearby you’ll find legal services such as LNS Court Reporting and several law offices including the Law Office of Sara Butcher and Tabata Law Firm, useful if you have appointments in the area.