Head to our Portland ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Upon entering the location, one of the employees with fluffy hair and glasses immediately said a disrespectful comment. They gave disgusted and unwanted looks, refused to serve us any ice cream. A second staff member there took our entire order. I believe this person should be fired for making me feel extremely uncomfortable and disrespected. No customer service skills at all.
MW
Mae Wag
Jul 1, 2025
5.0
This review is for the amazing service that I received from Myah during my recent visit. Myah was so friendly and accommodating. She let me sample a couple options before I selected the flavor that I liked best. Myah went above and beyond to offer an excellent customer experience and I really appreciated her kindness! Thanks again Myah! I will be back.
MS
Marceline Sparenberg
Jun 14, 2025
1.0
This locations hours are so unreliable. Tonight we went and the store was supposed to close at 7 PM. The clerk was closing up the front door at 6 :10 PM. I asked her for her ice cream and she said no she was leaving, I questioned the hours and she started swearing at me and was extremely volatile. Check your cameras Ben and Jerry”s this girl need to be fired!! Other people wanted in for ice cream and she refused service to everyone. Shame on you!
LS
Lily Saak
Jun 17, 2016
5.0
Great non-profit organization thats helps homeless & and at risk youth by giving them jobs . Workers there are all really respectful and really give it their all to satisfy the customers . The handprints on the wall are all past workers which i found was awesome , and the prices i found were understandable . Its downtown and right by the square? Of course the prices will be high just like everything else downtown, don't complain to the worker's about it , its not their fault . The ice cream is delicious, the worker's are great and the place is welcoming.
Also chocolate sauce & whip cream is free , small water's are free and sprinkles are free for children. If you sign up for there chunkmail you get free ice cream on your birthday, and they gladly accept groupon . And if you ask for a bogo coupon they will give one to you " if they still have any available "
- Regular Ben & Jerry's customers for 5+ years .
What type of ice cream flavors does Ben & Jerry’s Portland offer?
Ben & Jerry’s in Portland offers euphoric ice cream flavors served in the traditional style from 1978, including waffle cones, shakes, and sundaes.
Where is Ben & Jerry’s located in Portland?
Ben & Jerry’s is located at 524 SW Yamhill, Portland, OR 97204, USA.
What are the opening hours of Ben & Jerry’s Portland shop?
The shop is open Monday, Wednesday, Thursday, and Sunday from 12:00 to 19:00; Tuesday from 14:00 to 19:00; and Friday and Saturday from 12:00 to 20:00.
Does Ben & Jerry’s Portland offer ice cream catering services?
Yes, Ben & Jerry’s Portland provides ice cream catering services including wedding and office catering.
What payment methods are accepted at Ben & Jerry’s Portland?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Ben & Jerry’s ice cream online for delivery in Portland?
Yes, you can order online for delivery through their takeout link: https://benjerrys.co/yamhill-takeout.
Is Ben & Jerry’s Portland shop wheelchair accessible?
Yes, the shop has a wheelchair accessible entrance and welcomes families and the LGBTQ community.
What nearby places can I visit before or after coming to Ben & Jerry’s Portland?
You can visit nearby places like Coco Donuts for coffee and bakery items, or the Portland Wine Bar & Winery Tasting Room to enjoy local wines after your ice cream treat.
Is there a convenient spot near Ben & Jerry’s Portland for shopping or gifts?
Yes, nearby shops like ecru modern stationer and Cellini Fine Gifts offer cards, stationery, and gifts to browse after your ice cream visit.
What nearby public services or offices are close to Ben & Jerry’s in Portland?
Nearby you’ll find legal services such as LNS Court Reporting and several law offices including the Law Office of Sara Butcher and Tabata Law Firm, useful if you have appointments in the area.