Baskin-Robbins

4.3
203 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 1815 NE Cesar E Chavez Blvd, Portland, OR — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1815 NE Cesar E Chavez Blvd, Portland, OR
97212, United States

Hours

Reviews

4.3
203 reviews
5 stars
123
4 stars
38
3 stars
27
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted inadequate staffing during peak hours, leading to long wait times and overwhelmed employees.

Customer Service

While many reviews praised friendly and helpful staff, there were instances of poor customer service and unprofessional behavior reported.

Cleanliness

Several customers mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Product Quality

The quality of ice cream and cakes received mixed reviews, with some customers expressing dissatisfaction with specific items like milkshakes and cakes.

Variety of Flavors

The shop offers a wide variety of flavors, which customers generally appreciate, although some noted that specific flavors were often unavailable.
  • AA
    Alyssa Auslander-Crick
    Oct 25, 2025
    1.0
    Honestly all we wanted was hot fudge. Ordered on door dash and they refused to give us hot fudge. Even on the side. Frankly this is wildly homophobic. Chocolate syrup is nasty. Won’t be ordering from here again.
  • CC
    C
    Jul 15, 2025
    1.0
    How the hell are you only having one person working on a 90 degree day?! He was doing a good job considering but he was so overwhelmed and the line just kept growing. Shame on whoever runs this location.
  • ME
    Melissa Edwards
    Jun 3, 2025
    5.0
    This place may be small but they are extremely friendly and attentive. Love ❤️ this flavor! 🍧 😜
  • MG
    Magilla Gorilla
    Nov 30, 2021
    5.0
    Anyone know why it’s closing after 38 years?

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.