Baskin-Robbins

4.3
203 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1815 NE Cesar E Chavez Blvd, Portland, OR — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1815 NE Cesar E Chavez Blvd, Portland, OR
97212, United States

Hours

Reviews

4.3
203 reviews
5 stars
123
4 stars
38
3 stars
27
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported poor experiences with rude comments and inadequate responses to issues.

Product Quality

Ice cream quality received positive remarks, but there were complaints about incorrect orders, poor flavor in milkshakes, and unsanitary conditions in some instances.

Staffing Issues

Several reviews highlighted concerns about understaffing during busy times, leading to long wait times and overwhelmed employees.

Cleanliness

Some customers noted cleanliness issues, including dirty floors and tables, which detracted from their overall experience.

Variety and Options

Customers appreciated the wide variety of flavors and options available, although some expressed disappointment when specific flavors were unavailable.
  • AA
    Alyssa Auslander-Crick
    Oct 25, 2025
    1.0
    Honestly all we wanted was hot fudge. Ordered on door dash and they refused to give us hot fudge. Even on the side. Frankly this is wildly homophobic. Chocolate syrup is nasty. Won’t be ordering from here again.
  • RA
    Ralph Arnold
    Jun 24, 2017
    5.0
    My wife enjoyed her dessert.
  • CT
    Chaitan Thompson
    Apr 2, 2017
    5.0
    Your typical Baskin Robbins, they have plenty of flavors. Went in for $1.50/scoop day and got ice cream without any problems
  • RM
    Robert Molina
    Nov 4, 2016
    5.0
    Hey! Ice cream! Hahaha😂. I love it ❤

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.