Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Subject: Feedback on Mobile Order Pickup Process
Hello,
I’m writing to share feedback regarding the mobile ordering process. I have been a customer of Dutch Bros for quite some time and have always appreciated the friendly staff and overall experience.
However, during my last two visits I had an issue with mobile order pickup. I placed my drink order and paid through the app specifically so it would be ready when I arrived. In the past, this worked very smoothly—staff would bring the drink out or hand it to me quickly so I could move through the line and leave.
Unfortunately, on my last two visits I was told that I could not receive my mobile order until I reached the drive-through window. As a result, I had to wait in line while every vehicle ahead of me ordered, paid, and received their drinks before I could receive my already-paid order.
This essentially removed the convenience of ordering ahead and made the process significantly slower. I’m not sure if this is a new policy or a location-specific practice, but it would be helpful if mobile orders had a quicker pickup option.
I wanted to provide this feedback because I genuinely enjoy Dutch Bros and hope the mobile ordering experience can continue to improve.
RR
R
Feb 21, 2026
1.0
The worst banana bread cold brew very disappointed
NM
Noel Moore
Feb 11, 2026
5.0
They just need hot food at each location, moved from Vegas to Oregon but still the same muffin tops!
LM
Leann Mainville
Jan 19, 2026
5.0
Always greeted with friendly people, and the drinks are yummy too :)
C3
Char :3
Jan 15, 2026
5.0
we go to this location probably everyday!! all of the staff are so welcoming and fun! a special shout out to Zeko and Mac for being the best!! everyone always get our order right and we’re out so quick!! thanks guys! ✨🫶
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 4455 SE 26th Ave in Portland?
Dutch Bros Coffee at 4455 SE 26th Ave is open daily from 5:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer dine-in options?
Yes, Dutch Bros Coffee offers dine-in service with hours from 5:00 AM to 8:00 PM every day of the week.
Can I order Dutch Bros Coffee drinks ahead of time or through delivery?
You can place an order ahead through the Dutch Bros app for curbside pickup, but Dutch Bros Coffee does not offer direct delivery services.
What types of drinks and flavors does Dutch Bros Coffee offer?
Dutch Bros Coffee serves a variety of drinks including killer coffees, epic drinks, smoothies, and energy drinks, with flavors such as white chocolate, caramel, vanilla, coconut, raspberry, and more.
Do Dutch Bros Coffee locations offer any rewards or discounts?
Yes, by downloading the Dutch Bros app, customers can earn points with their purchases and receive a free drink reward on their birthday.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks; please check with your local shop.
What is the minimum age requirement to work at Dutch Bros Coffee?
The minimum age requirement company-wide is 16 years, though some locations may have additional local requirements. Check with your local store for specifics.
Are there any notable nearby places customers can visit along with Dutch Bros Coffee at 4455 SE 26th Ave?
Yes, nearby you can find The Marie Equi Center for community services, Montag Oil gas station for fueling up, and several automotive services like Multnomah Motors and Memory Lane Motors, making it convenient for errands before or after visiting Dutch Bros.
Can I visit Beez Family Style Restaurant or Beez Holgate Station after grabbing a coffee from Dutch Bros?
Absolutely! Beez Family Style Restaurant and Beez Holgate Station diner are nearby, perfect spots to enjoy a meal alongside your Dutch Bros coffee visit.
Are there educational or entertainment options near Dutch Bros Coffee?
Yes, Cool Art School offers art education nearby, and Blue Butler Studios serves as a music venue and production space, great places to explore before or after stopping by Dutch Bros Coffee.
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