Chipotle Mexican Grill

Reviews

• AA

  Angela

  Apr 2, 2026
  2.0
  This place is always a dump. And always very busy. I guess that’s why it’s a dump. But you could have one or two people cleaning up. Sheesh.
• LD

  Lexy Dash

  Mar 30, 2026
  1.0
  Nastiest chipotle I have ever been too . They suck don’t waste your time.
• SD

  Siddharth Dugar

  Mar 30, 2026
  1.0
  the food service counter is always so DIRTY!! chipotele needs to have standards
• CC

  Catherine Charbonneau

  Mar 29, 2026
  1.0
  Worst customer service. Stood there for 15 minutes watching my ready food get cold. Was told they were working on it 3 times before the guy READ the bag sitting there, that he already looked at before going and hiding from the line in the corner, and handed me cold food. I’ve tried ordering online twice (online only menu thanks) and both times at this location it’s been a massive headache.
• WM

  WILHELM M.

  Feb 22, 2026
  2.0
  I used to dine here 2-4 times a month, but quality has really tanked due to staffing (probably understaffing, to be fair) and the atmosphere I walk into. I’m always courteous to service workers, no matter the location, because I’ve been there/done that, and I know it can suck — but when I go in on weekends, for the last month or so, especially, I feel like I consistently get unfriendly, irrationally-rushed (no matter how few people are in line), half-assed service, where the food is haphazardly pitched into the bowl in miserly portions, with the foil top crunched in, barely crimped secure, with globs of guacamole and sour cream, etc., spackled all over the food and bag, etc. Barbacoa grease had leaked all over my bag by the time I got home and the bottom would’ve probably fallen out if I hadn’t set it inside an existing grocery bag. Even when I arrive hours before closing, they’re often out of chips and/or guacamole, yet you don’t discover this (no signs or polite mention of it) until AFTER you’ve started an order revolving around the reasonable expectation that these essentials aren’t out of stock. The countertops are filthy. The employees working the front look miserable and irritated, while those behind the grills, etc., almost look sadistically amused at how badly the servers are foundering. It’s weird. Like the workers in front are getting slammed, completing online orders as well as walk-in customers, and those who could pitch in during the rush just stand by in amusement. The workers I liked seem to have quit, and all that’s left now are those management appear to take for granted. I did get food poisoning at this location back in 2019, and it took me a while to regain my courage to return, but it’s starting to feel like I’m playing Russian roulette. Overworked, cranky, and unenthusiastic employees seem rather unlikely to care as much about hygiene or food safety as those who are actually happy to be employed. Judging by how things are run, I can hardly blame them. I don’t think I’m going there anymore, although it’s the closest to home.

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