McDonald's

3.7
1326 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Southgate, Pendleton, OR
97801, United States

Hours

Reviews

3.7
1,326 reviews
5 stars
482
4 stars
352
3 stars
276
2 stars
93
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and long wait times.

Food Consistency

Food quality is inconsistent; some customers received hot and fresh meals, while others reported undercooked or soggy items.

Cleanliness

The restaurant is generally clean, but some customers noted issues with bathroom cleanliness and overall maintenance.

Ordering Experience

The kiosk ordering system is criticized for being impersonal and confusing, leading to longer wait times and order errors.

Atmosphere

The dining environment is described as pleasant and spacious, but some customers feel the recent remodel detracted from the experience.
  • CR
    Cristian Rodriguez
    1 day ago
    1.0
    Should probably replace the girl at the front counter with dark hair and braces, not very helpful, very serious, and very unwelcoming. Overall not very friendly. Had a punch freeze that was half full. When asked to fill or replaced if at all possible she gave attitude about it. Things could of gone better or said differently but I think drive thru will always be my go to from now on.
  • MB
    Mike Brown
    Nov 13, 2025
    1.0
    I suggest people don't stop at this McDonald's damn food not consistent and burnt up the sausage patties look like rocks burnt and the biscuits are hard as a rock you asked for steak and egg cheese biscuit all you get is a burnt it piece of steak no cheese no onions I want to get ready to zero but it don't have it they don't give no straws no napkins and matter of fact I need to find a new cook this place sucks
  • SH
    Sheri Herrera
    Oct 24, 2025
    5.0
    My 2nd favorite place to eat
  • JB
    Jesse Blanchard
    Oct 23, 2025
    4.0
    This place is alright. Staff is respectful and the orders are always correct and served in a timely manner. Food is good.
  • JS
    Janet Shrieves
    Oct 18, 2025
    2.0
    The kiosks de-personalize the experience. The only person we saw brought our food out. Kitchen was hidden and food tasted microwaved.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 900 Southgate, Pendleton?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight.