McDonald's

3.7
1334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 Southgate, Pendleton, OR
97801, United States

Hours

Reviews

3.7
1,334 reviews
5 stars
487
4 stars
354
3 stars
276
2 stars
93
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary widely, with some praising friendly and efficient service while others report rudeness and poor handling of orders.

Food Consistency

Food quality is inconsistent, with some customers receiving fresh and hot meals, while others report burnt or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some customers have experienced issues with cleanliness during busy times.

Ordering Experience

The introduction of kiosks has led to complaints about the ordering process being impersonal and confusing, with some customers preferring traditional counter service.

Drive-Thru Efficiency

The drive-thru service is often highlighted as efficient, although there are reports of long wait times during peak hours.
  • JJ
    Jackie
    Dec 21, 2025
    5.0
    efficient and friendly staff
  • JS
    Julie Steinbruck
    Nov 23, 2025
    1.0
    I usually don't order from McDonald's. I ordered at drive through. Couldn't verify my order. When I went to pay no one there. I went to next window. They snatched he'd my card rudely. Then It wasn't even my order. I didn't notice until I got home 15 miles away. I won't go back.
  • CR
    Cristian Rodriguez
    Nov 22, 2025
    1.0
    Should probably replace the girl at the front counter with dark hair and braces, not very helpful, very serious, and very unwelcoming. Overall not very friendly. Had a punch freeze that was half full. When asked to fill or replaced if at all possible she gave attitude about it. Things could of gone better or said differently but I think drive thru will always be my go to from now on.
  • MB
    Mike Brown
    Nov 13, 2025
    1.0
    I suggest people don't stop at this McDonald's damn food not consistent and burnt up the sausage patties look like rocks burnt and the biscuits are hard as a rock you asked for steak and egg cheese biscuit all you get is a burnt it piece of steak no cheese no onions I want to get ready to zero but it don't have it they don't give no straws no napkins and matter of fact I need to find a new cook this place sucks
  • JB
    Jesse Blanchard
    Oct 23, 2025
    4.0
    This place is alright. Staff is respectful and the orders are always correct and served in a timely manner. Food is good.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 900 Southgate, Pendleton?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight.