Customers frequently reported long wait times, incomplete orders, and rude staff interactions, indicating a lack of professionalism and organization.
Food Quality
While many customers enjoyed the ice cream and some food items, there were consistent complaints about incorrect orders and poor preparation, particularly with blizzards.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and bathrooms, contributing to a negative dining experience.
Staffing Problems
The business appears to be frequently short-staffed, leading to overwhelmed employees and further delays in service.
CW
Charity Weeks
3 days ago
4.0
We were in line for quite awhile before being helped. It appeared they were short handed, and someone did come in and help them get through the line. We had 4 mini blizzards and they were perfect. The restaurant was clean, in spite of being busy.
RH
Rose Harrison
Oct 23, 2025
2.0
I ordered two meals thru door dash and I got everything except for one drink its stupid that I ordered 2 meals and didn't even get the whole order
JB
Jessica Broadbent
Oct 20, 2025
5.0
everything was great!
DM
daisy morgan
Oct 20, 2025
5.0
dined in my best friend bought me food and goodness the food was great the service was great baddie behind the counter did great
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Ontario, OR?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM, except on Christmas Day when it is closed.
Where is Dairy Queen Grill & Chill located?
It is located at 55 NE Goodfellow St, Ontario, OR 97914-3043, United States.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, Dairy Queen Grill & Chill in Ontario has a drive-thru service available.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, outdoor seating, and is wheelchair accessible.
Can I order ahead or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can download their app for exclusive deals and use mobile ordering and rewards. Online ordering for pickup is also available through their website.
What nearby hotels are available if I want to visit Dairy Queen Grill & Chill while staying in Ontario, OR?
Nearby hotels include Rodeway Inn & Suites Ontario, Quality Inn Ontario, Red Lion Inn & Suites, Best Western Inn & Suites, Clarion Inn, Super 8, and Americas Best Value Inn Ontario.
Are there other fast food or dining options close to Dairy Queen Grill & Chill in Ontario?
Yes, nearby dining options include Denny's, Carl's Jr., Burger King, KFC, Country Kitchen Restaurants, and Tap Lounge.
Where can I find automotive and other essential services near Dairy Queen Grill & Chill?
Take 5 Oil Change and Blue Rhino Propane Exchange are nearby automotive and utility service locations, while Walgreens provides pharmacy and convenience store services.
How can the nearby places help me plan a visit to Dairy Queen Grill & Chill?
If you're staying at nearby hotels such as Quality Inn or Best Western Inn & Suites, you can easily access Dairy Queen for a quick meal or treat. After enjoying your meal, you could visit nearby shopping centers like The Ontario Marketplace or take advantage of nearby services such as Walgreens or automotive care at Take 5 Oil Change.