Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
1,229 reviews
5 stars
472
4 stars
227
3 stars
171
2 stars
107
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders and inconsistent quality, particularly with blizzards.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Staffing Problems
Many reviews mentioned that the location was short-staffed, leading to delays and disorganization.
Pricing Concerns
Customers noted rising prices and dissatisfaction with the value received for the cost.
HA
Hesmerjildo Arismende
Feb 19, 2026
1.0
I just got home after spending 15 dollars on a chicken strip meal Large there isn't even 20 fries in it and the chicken strips should be in a kids meal .. a piece of toast not even fully cut .. absolutely horrible
HC
Hailey Click
Feb 14, 2026
1.0
Cashiers were rude, toast is burnt, and got a mini blizzard but ordered and charged for a small.
JL
Jeff Strom - E-Z Computer Repair, LLC
Jan 28, 2026
2.0
Dairy Queens prices have risen by a crazt amount lately. Was told I could not get flamethrower sauce in a sauce cup when every other Dairy Queen has the option. Also could not get chocolate ice cream instead of the advertised vanilla as if it would cost the restaurant a huge amount to swap. My guess is the owner trains the staff to not recognize what the customer requests. Staff was not unkind but their policies will prevent me from ever visiting this location again.
MW
Michael Workman
Jan 16, 2026
5.0
Best burgers anywhere
CW
Charity Weeks
Jan 10, 2026
4.0
We were in line for quite awhile before being helped. It appeared they were short handed, and someone did come in and help them get through the line. We had 4 mini blizzards and they were perfect. The restaurant was clean, in spite of being busy.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Ontario, OR?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM, except on Christmas Day when it is closed.
Where is Dairy Queen Grill & Chill located?
It is located at 55 NE Goodfellow St, Ontario, OR 97914-3043, United States.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, Dairy Queen Grill & Chill in Ontario has a drive-thru service available.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, outdoor seating, and is wheelchair accessible.
Can I order ahead or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can download their app for exclusive deals and use mobile ordering and rewards. Online ordering for pickup is also available through their website.
What nearby hotels are available if I want to visit Dairy Queen Grill & Chill while staying in Ontario, OR?
Nearby hotels include Rodeway Inn & Suites Ontario, Quality Inn Ontario, Red Lion Inn & Suites, Best Western Inn & Suites, Clarion Inn, Super 8, and Americas Best Value Inn Ontario.
Are there other fast food or dining options close to Dairy Queen Grill & Chill in Ontario?
Yes, nearby dining options include Denny's, Carl's Jr., Burger King, KFC, Country Kitchen Restaurants, and Tap Lounge.
Where can I find automotive and other essential services near Dairy Queen Grill & Chill?
Take 5 Oil Change and Blue Rhino Propane Exchange are nearby automotive and utility service locations, while Walgreens provides pharmacy and convenience store services.
How can the nearby places help me plan a visit to Dairy Queen Grill & Chill?
If you're staying at nearby hotels such as Quality Inn or Best Western Inn & Suites, you can easily access Dairy Queen for a quick meal or treat. After enjoying your meal, you could visit nearby shopping centers like The Ontario Marketplace or take advantage of nearby services such as Walgreens or automotive care at Take 5 Oil Change.
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Certified March 01, 2026Yext Knowledge Graph
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