Chipotle Ontario - OR is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently praised the friendly and efficient staff, although some reported rude service and issues with order accuracy.
Food Quality
While many enjoyed the food and found it fresh and tasty, there were complaints about inconsistent portion sizes and undercooked items.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting clean conditions while others reported dirty tables and unsanitary issues.
Order Issues
Several customers experienced problems with online orders, including missing items and incorrect charges, leading to frustration.
SE
Sophia Emmons
5 days ago
5.0
My boyfriend and I would drive an hour and a half to come to this chipotle because there was none near us. Every time we came here we had a WONDERFUL experience and the workers were always exceptionally kind. It's so funny too that every time we came there were different people working- and still they were all SO KIND!! Thank you for always giving us a wonderful and memorable experience. 🥰
DT
Deborah Taft
Jan 1, 2026
5.0
Oh my goodness!! Sooo good!! The girl who waited on me was a pro, and the food is phenomenal today. The chimichurry sauce is a must have!! Its so fresh tasting and compliments everything else. Keep up the good work guys!! The only thing that could have made it better is pickled onions. 😉
TW
Tom Wolfe
Dec 13, 2025
5.0
Very busy place, so many customers however they did very well at handling it
WP
WolfCamp Photography
Nov 25, 2025
4.0
Great friendly staff. I order the same meal each time (double portion chicken protein bowl) and have never paid the same price twice. $7 - $14 is the range I am charged.
JT
John Timmerman
Nov 14, 2025
2.0
BEWARE: Ai customer service will not let you adjust or cancel any orders done in the app. There is no way to contact the store to adjust orders if mistakes were made. It's not the local stores fault at all but a corporate problem.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ontario, OR specialize in?
Chipotle Mexican Grill in Ontario, OR specializes in customizable Mexican cuisine, including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill located at 1657 E Idaho Ave?
Chipotle Mexican Grill is open every day from 10:00 AM to 10:00 PM.
Can I order food online from Chipotle Mexican Grill in Ontario, OR?
Yes, you can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program for frequent customers?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and exclusive offers by signing up.
What makes the ingredients at Chipotle Mexican Grill Ontario unique?
Chipotle prioritizes using only 53 real ingredients sourced from farms adhering to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Ontario, OR for inquiries?
You can contact them via email at OR.4736.Ontario@chipotle.com or by phone at +1 541-216-7283.
What social media channels can I follow to get updates from Chipotle Mexican Grill?
You can follow them on Facebook (https://www.facebook.com/chipotle/), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest (https://www.pinterest.com/chipotlemg/), YouTube (https://www.youtube.com/chipotle), and LinkedIn (https://www.linkedin.com/company/chipotle-mexican-grill/).
Are there any other Mexican or similar fast-casual restaurants near Chipotle in Ontario, OR?
Yes, nearby you can find Taco Time and 9 Juan Juan Burritos, which also offer Mexican dining options.
What nearby fast food options are available around Chipotle Mexican Grill Ontario?
Close to Chipotle, there are several fast food restaurants including A&W Restaurants, KFC, Carl's Jr., Burger King, and Taco Time where customers can find additional quick dining choices.
Are there any nearby places of interest that customers might visit before or after dining at Chipotle?
Yes, customers can visit nearby places like Cold Stone Creamery for dessert, Jolts & Juice for coffee or smoothies, or enjoy shopping at the Ontario Marketplace which includes stores like GameStop and The Children's Place.