Arby's

3.8
1195 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
653 E Idaho Ave, Ontario, OR
97914, United States

Hours

Reviews

3.8
1,195 reviews
5 stars
511
4 stars
302
3 stars
162
2 stars
66
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unprofessional staff behavior, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including flies in the dining area and dirty tables.

Food Quality

There were numerous complaints about food being served cold, incorrect items, and poor quality, including moldy bread and raw chicken.

Staff Performance

While some customers praised friendly staff, many others experienced rude service and a lack of attention from employees.
  • BD
    Brandon Dixon
    1 day ago
    1.0
    Gave me a Dr. Pepper that tasted like just carbonated water, took almost 30 minutes to bring me my food, & then forgot the sauces saying I told them I didn't want any, even though he went through the sauces with me & I chose 2 of them. Get your crap together
  • TI
    Tamara Ingle
    3 days ago
    5.0
    They actually know what a Super is!!!! Baker City take notes
  • JL
    josh L
    Jan 5, 2026
    1.0
    Hiring manager is a joke and is absolutely rude it's no wonder this place has a such a bad turnout rate
  • JS
    Jennifer Smith
    Dec 29, 2025
    5.0
    Sandwich tasted great fries still hot, pop not watered down asked for to Arby's sauce packets gave me six you guys killed it thank you
  • HO
    Holly O’Day
    Dec 12, 2025
    1.0
    This location asks every single car to pull around and wait in the parking lot just to keep their drive through looking clear. Someone waiting ahead of me got their food after i had been waiting for a while. Seems dishonest.