It took half an hour from ordering a single combo to when I actually got it. By the time I got it the food was cold. Did they just leave it made but decide to not give it to me. This is far beyond slow.
AS
Andrew Sandberg
Apr 15, 2026
1.0
The food does not match the price, and the employees had no energy. There were employees in the back that were eating food in the back and the size is half the size from usual places. 100% will not be coming back.
MC
Mari Camarillo
Apr 14, 2026
5.0
The owners of this establishment are great! Kind and willing to make sure your order is correct. Thank you for the hospitality 🙏
KF
Katherine Le Favour
Apr 10, 2026
1.0
Went in today with my mom. The lady at the front was very rude to us. My mom had made a comment that she wish she had gotten a large ice cream cone, after seeing the medium. It was innocent, she didnt place fault on anyone but herself. But the lady immediately went to weigh it and rubbed it in her face that it was the correct amount. My mom wasn't disputing her judgement, she was simply saying she had wished she had ordered the larger size. That set the tone for the rest of the visit. The lady then walked away and left me standing, waiting to order. Im standing there and she finally comes up to me. I order and she kept saying " is that it?" is that it?" She was obviously irritated. It showed by her being short and refusing to answer my questions. She couldnt even muster a little courtesy, as a person who works in customer service....It just isn't a good look in this line of business. Later, when walked up to get my food. I asked for condiments and she charged me .49 cents for each one. Im sure this isn't policy, she was just mad as hell at my mom. Who, again wasnt being rude at all to this lady. So, I was just shocked at her behavior. On top of all this, the food was horrible. My cheese curds were extremely salty. I felt like they were extra extra salted. I could literally see all the salt on them. My hamburger wasnt cooked. It was a mess. I chalked this up to her anger towards us as well. I have never had this type of service or poor quality of food from here before. But, I wont be returning.
LB
Lila Beagley
Apr 4, 2026
1.0
Terrible service! Super rude will probably never come back to this location! 👎not to mention one of the ladies wouldn't stop yelling bc they called out an order and an old lady you clearly couldn't get around very good wasn't there immediately to take it from her😡
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Ontario, OR?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM, except on Christmas Day when it is closed.
Where is Dairy Queen Grill & Chill located?
It is located at 55 NE Goodfellow St, Ontario, OR 97914-3043, United States.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, Dairy Queen Grill & Chill in Ontario has a drive-thru service available.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, outdoor seating, and is wheelchair accessible.
Can I order ahead or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can download their app for exclusive deals and use mobile ordering and rewards. Online ordering for pickup is also available through their website.
What nearby hotels are available if I want to visit Dairy Queen Grill & Chill while staying in Ontario, OR?
Nearby hotels include Rodeway Inn & Suites Ontario, Quality Inn Ontario, Red Lion Inn & Suites, Best Western Inn & Suites, Clarion Inn, Super 8, and Americas Best Value Inn Ontario.
Are there other fast food or dining options close to Dairy Queen Grill & Chill in Ontario?
Yes, nearby dining options include Denny's, Carl's Jr., Burger King, KFC, Country Kitchen Restaurants, and Tap Lounge.
Where can I find automotive and other essential services near Dairy Queen Grill & Chill?
Take 5 Oil Change and Blue Rhino Propane Exchange are nearby automotive and utility service locations, while Walgreens provides pharmacy and convenience store services.
How can the nearby places help me plan a visit to Dairy Queen Grill & Chill?
If you're staying at nearby hotels such as Quality Inn or Best Western Inn & Suites, you can easily access Dairy Queen for a quick meal or treat. After enjoying your meal, you could visit nearby shopping centers like The Ontario Marketplace or take advantage of nearby services such as Walgreens or automotive care at Take 5 Oil Change.
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