Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some items being cold, old, or incorrect, while others praised the freshness and taste.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, although some customers reported unsanitary conditions at times.
Staff Performance
While some employees received praise for their helpfulness and friendliness, others were criticized for being rude or inattentive.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, particularly with mobile and drive-thru orders.
T5
Tbone 541
Nov 12, 2025
3.0
Just another McDonald's
RR
R R
Oct 27, 2025
1.0
This was a horrible experience. The French fries were cold and hard, the burgers were dry and seemed salty, and the drinks were watered down. One employee was busy flirting with a customer and another was busy scrolling on her phone at the drive through. The person who gave us our order didn't even look at us, just plopped it on the counter and said the number. Will not go there again. Nasty!
JJ
Jennifer Jenkins
Oct 23, 2025
1.0
Went through the NB McDonald's drive through this evening. Pulled up to the window to get our order. Watching the girl inside make the McFlurry that was part of our order just in time for us to witness her stick the spoon in her mouth and eat the excess icecream off it then stick in in a cup with other serving spoons 🤯🤢🤮 needless to say the icecream went straight into the trash. Pretty sure that's a huge no no in food handlers protocol.
JV
Jeff Vanderlinde
Oct 19, 2025
1.0
Being rude to costumer because you got stuff mixed up not very nice.
RC
Rylie Clarke
Sep 18, 2025
2.0
always takes so long when ordering online, every time i get door dash i never get everything i paid for