Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Food Quality
While some customers enjoyed the food when it was prepared correctly, many noted issues with food quality, such as underfilled items and cold or poorly assembled meals.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some customers noting dirty tables and a cluttered condiment area.