Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
546 reviews
5 stars
261
4 stars
125
3 stars
72
2 stars
36
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, stale, or improperly prepared items, including missing ingredients and poor presentation.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including unsanitary conditions in the dining area and bathrooms.
Staffing Problems
Many customers noted that the location is often understaffed, leading to slow service and long wait times.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding food quality.
- MRMaggie RichardsDec 27, 20252.0I'm sorry to say this place has really gone down hill. The food is good but the people who work here are the absolute rudest ever. I've been here twice in the last month... thinking the first time was just a mistake but they were just as rude and unprofessional the second time, so that's it for me.
- AFAndrew FrazierDec 14, 20251.0Went to eat inside it was open but the doors were locked and nobody answered the phone so I had to go somewhere else to eat
- JLJoseph LammNov 10, 20255.0Normally, I don’t write reviews, but Christopher, the gentleman that works the window is absolutely amazing and deserves either a pay raise or to be a manager!
- BTBiff TannenOct 17, 20251.0Rude service. If you’re out of a certain flavor of ice cream or blizzard consistently put a sign out so people don’t continue to ask for it and then get attitude from the employees when they do ask
- HGHeavy Micro GrowSep 27, 20251.0The drive thru takes for forever no matter how many cars. 50% of the time they screw up my order. Just now i got the wrong burger, and I just found a weird piece of blunt wrap or something in my sundae. The drink tastes like they haven't cleaned the lines in years or sanitized the nozzles regularly. It a shame that the community cant enjoy the classic food of Dairy Queen without dealing with this. Maybe better training. Maybe hire people that can take an order correctly and treat everyone like valued customer not pick and choice who will receive quality food and service. Why your relations team giving reviews bad reviewer suspension scam links? How about just improve your service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill in Monmouth, OR offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
Where is Dairy Queen Grill & Chill located?
It is located at 320 Pacific Ave S, Monmouth, OR 97361-1539, United States.
What are the operating hours for Dairy Queen Grill & Chill in Monmouth?
The restaurant is open daily from 10:00 AM to 12:00 AM midnight.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online via their official order page.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor seating and outdoor seating areas.
What nearby food options are available close to Dairy Queen Grill & Chill?
Nearby dining options include A&W Restaurants (fast food and burgers), KFC (chicken), Cindy Lou's (barbecue and smoothies), and Habaneros Mexican Food Monmouth (Tex-Mex).
Are there any nearby automotive services near Dairy Queen Grill & Chill?
Yes, Precision Car Wash, Brad's Auto Repair, and Rocket Auto Repair are all located close by for your automotive needs.
What local amenities are near Dairy Queen Grill & Chill for visitors to explore?
Visitors can find amenities such as the United States Postal Service, Bi-Mart Membership Discount Stores, OSU Federal Credit Union, and the OSU Horse Center for agriculture and educational interests nearby.