Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
544 reviews
5 stars
261
4 stars
124
3 stars
72
2 stars
35
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful service, with many experiences of long wait times and staff being dismissive or unprofessional.
Food Quality
The quality of food was inconsistent, with complaints about cold items, incorrect orders, and unsatisfactory preparation, including issues with ice cream and chicken strips.
Cleanliness
Several reviews mentioned unsanitary conditions, including hair found in food and cleanliness issues in the dining area and bathrooms.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and long wait times.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived poor value for the quality of food received.
- JLJoseph LammNov 10, 20255.0Normally, I don’t write reviews, but Christopher, the gentleman that works the window is absolutely amazing and deserves either a pay raise or to be a manager!
- BTBiff TannenOct 17, 20251.0Rude service. If you’re out of a certain flavor of ice cream or blizzard consistently put a sign out so people don’t continue to ask for it and then get attitude from the employees when they do ask
- BKBrandon KremerOct 4, 20251.0I went through drive thru tonight and had 2 cars ahead of me. After placing my order and waiting 10 minutes and looking into the window I could see the drive thru employee laughing and smiling with the customer at the window. I get out of my car and I hear them laughing and giggling. The employee is talking about something bout bi mart. Still laughing and giggling. So by this time I have 2 cars behind me. I told the car behind me that they are just visiting. Then the employee gets on the intercom and says it's a customer complaint. So when did talking about bi mart become part of DQ? I waited over 15 minutes for a small meal which shouldn't have taken that long. Absolutely horrible service and definitely won't be returning. Every night it's extremely slow service. Do better.
- HGHeavy Micro GrowSep 27, 20251.0The drive thru takes for forever no matter how many cars. 50% of the time they screw up my order. Just now i got the wrong burger, and I just found a weird piece of blunt wrap or something in my sundae. The drink tastes like they haven't cleaned the lines in years or sanitized the nozzles regularly. It a shame that the community cant enjoy the classic food of Dairy Queen without dealing with this. Maybe better training. Maybe hire people that can take an order correctly and treat everyone like valued customer not pick and choice who will receive quality food and service. Why your relations team giving reviews bad reviewer suspension scam links? How about just improve your service.
- BGback seat boys gamingSep 9, 20251.0I am a dasher I was trying to to ask the blue hair girl with the side shaved if they customer could get sauce she said before I could read his message everything is in the bag slammed the door and walked away. Umm excuse me but she needs to find a new job if she can’t be bothered with a question. I hope management deals with this kind of behavior make sit hard to want to buy anything with the fear she will be working.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill in Monmouth, OR offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
Where is Dairy Queen Grill & Chill located?
It is located at 320 Pacific Ave S, Monmouth, OR 97361-1539, United States.
What are the operating hours for Dairy Queen Grill & Chill in Monmouth?
The restaurant is open daily from 10:00 AM to 12:00 AM midnight.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online via their official order page.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor seating and outdoor seating areas.
What nearby food options are available close to Dairy Queen Grill & Chill?
Nearby dining options include A&W Restaurants (fast food and burgers), KFC (chicken), Cindy Lou's (barbecue and smoothies), and Habaneros Mexican Food Monmouth (Tex-Mex).
Are there any nearby automotive services near Dairy Queen Grill & Chill?
Yes, Precision Car Wash, Brad's Auto Repair, and Rocket Auto Repair are all located close by for your automotive needs.
What local amenities are near Dairy Queen Grill & Chill for visitors to explore?
Visitors can find amenities such as the United States Postal Service, Bi-Mart Membership Discount Stores, OSU Federal Credit Union, and the OSU Horse Center for agriculture and educational interests nearby.