Burgerville

Reviews

• JJ

  Jay

  3 days ago
  5.0
  Good food. Good service. Clean restaurant.
• SJ

  Samson M. Joseph

  Nov 17, 2025
  2.0
  Not really a comment on this location specifically. But it is about what this BV location is forced to sell to customers. So, please, read on. I regularly take a group of 5-10 people to this location once or twice a year after a business trip. Generally, I don’t partake. It isn’t that I don’t like a good burger or some fries. It’s just that, after a long weekend of work, the last thing I want is a gut bomb. This time, however, I decided to give it a try, albeit for something that is not really a BV-focused item: a wonton salad (see picture of the menu item as displayed on the website). What a disappointment. For starters, you could call the online menu photo ‘generous’ at best and ‘deceptive’ at worst. It doesn’t end there. What you are paying for is a pre-packaged salad kit (see additional picture). But the kit is only 4 oz. It is sold to them by Pacific Coast Farms, a wholesaler who also sells bagged salads from companies like Taylor Fresh that you find at a local supermarket. It was also less than a day from its ‘use by’ date. The icing on top of this first-time experience? They charged more than $8.00 for this salad! Did it taste fine? Sure, it was fine. But it was less than ½ the normal size of other bagged salads that Pacific Coast Farms sells to supermarkets . . . that cost ½ the price. And if this is meant to be a local play for BV, I have some questions. Where was this packaged? When was it packaged? The only thing clearly local about this was the wholesaler that supplied BV. And, sure, other fast-food chains that sell salads often take them out of bags, add some extra things (you can get this for more money with crispy chicken on top . . . no thanks), and then charge a mark-up. That’s the business. But this was such an overpriced example of a lack of effort that I would just say: if this isn’t your wheelhouse, don’t sell it to customers. The rest of the group, as per normal, loved their fries, their burgers, their chicken, their soft drinks, etc. But you failed to make a new customer. Moreover, you actually led me to conclude that other customers who complain that items that are in your wheelhouse are overpriced aren’t exaggerating. Thing is, my receipt wasn’t lying either: all told, for my overpriced salad and the items for the other people in my party, I paid over $90 (after tip). Again, if you can’t do better catering to a person who wants a salad, just don’t offer it. PS: If the ‘owner’ is going to respond with the usual “we take blah blah blah seriously and will discuss it internally,” just avoid commenting. It comes off as blasé and inauthentic . . . especially for a company that likes to hype its local and fresh cred.
• SM

  Sonya M

  Nov 5, 2025
  5.0
  I had to try the Vampire Slayer. Delish!
• DW

  Diva Ward

  Oct 21, 2025
  4.0
  The service at this Burgerville was great. The fish that I ordered was good and I loved the sweet potaton fried. The other folks on our party enjoyed their food too.
• SF

  Samantha Field

  Oct 21, 2025
  4.0
  Went through the drive through. Was pretty quick service. Helpful employees. They upselled me really well. Was warm when we got it.

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