Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers noting poor communication and unhelpful staff.
Speed of Service
While some reviews praised fast service, many others complained about long wait times and slow drive-thru experiences.
Food Quality
Customers expressed disappointment with food quality, mentioning stale items and inconsistent preparation.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned a lack of staff attention to maintenance.
VA
Vali Attebery
6 days ago
1.0
11pm, Drove from Silverton to Molalla, cause even though it says open 24/7, Silverton was closed. Ordered a Double Quarter Pounder Deluxe meal with one request, add Mac sauce. Proceed to wait 15 minutes for the one other person waiting to receive food. My food came as soon as I pulled up. I received what looked to be a single patty between some buns, with onion pickle and Mac sauce. Patty was overdone and had a literal burnt peice of crud, that I'm hoping was grease, hanging onto it. I felt bad feeding the patty to my dog as I watched him toughly chew through it.
TW
Tiffani Wilson
Dec 12, 2025
1.0
They gave me a kids size hi cup that had a bent lid so I asked if she could dump it in a new one so the lid would stay on. I was very nice about it and she stared at me and got another person to ask what I was wanting and I again explained that I just wanted a different cup so it didn’t come off while my child was drinking it. They got ANOTHER person to come to the window and she STILL DIDNT UNDERSTAND. I think there may have been a language barrier but I was speaking English. I ended up getting exasperated and asking for the drink back since they couldn’t figure it out. They were also out of Dr Pepper which was stupid. Took three people to not be able to understand “can I please get a new cup since the lid won’t stay on” what a joke
RC
Reliable Cleaning and Carpets
Nov 26, 2025
5.0
Stopped by here tonight on my way home and they were super fast and nailed it! Thank you McDonald's team for killing it.😍
VH
Vicki Helmig
Nov 13, 2025
3.0
Messed up our order. That seems to be typical at this location though.
JJ
Julie Jacobson
Nov 13, 2025
5.0
I gotta tell you, I don't eat McDonalds, only their fries, I love em! So, I drove thru the Molalla McDonalds to grab my Grandson a Happy Meal last week, and there was a large line of cars there, I placed my order , drove to the pay window and by the time I got to the next window it was open and my order was waiting for me. It was hot, and the nice lady had a beautíful smile on her face for me also. They are amazing!!! 2 thumbs up Molalla McDonalds,!! 👍👍