Many customers reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Food Quality
There were numerous complaints about food being cold, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and restrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Ice Cream Issues
Frequent complaints about the ice cream machine being out of order or not serving certain flavors.
MP
Maria Preciado
1 day ago
5.0
Love their chicken strip basket with the toast and gravy. Love to dip my toast into the gravy
MM
Marilyn M
Sep 28, 2025
1.0
This was the Milton Freewater DQ, we stopped in to get a couple blizzards to go. We ordered inside. The boy took our order then helped another customer, took that customers cash and they went straight to making the Blizzard's without washing his hands. Cash money is filthy and I was so disgusted. I had to wipe everything down so my granddaughter could buckle herself in and eat.
LL
Laura Lynn
Sep 14, 2025
1.0
4:30 pm is went through drive-through. Ordered a meal and a blizzard. 89° out. She brings the blizzard out, topped off well above the rim of the cup. Spoon stuck way down into the ice-cream. No napkins, walks away. Nobody in sight for 3-4 minutes as my ice-cream is melting everywhere in my new truck and on me.. Finally, she is seen at the end of the counter drinking her drink, checking her phone as I am waving my ice-cream and other hand. She slowly walks to the window with a dirty look and says, yeah??, and I said my ice-cream is melting do you have a container I can put it in? She came back with a small plastic round lid that didn't fit. Since she had walked away., I put it in park.I finally, got out, locked my truck, went in and asked for my money back with my melted ice-cream everywhere
LW
lucas watko
Aug 9, 2025
1.0
Apparently they can't count didnt get a receipt and shorted my 5 dollars there highschool math teacher failed them
ME
Mark Elliott
Jul 27, 2025
5.0
My wife got a flerfy fluffle, reeses thing. I got a large vanilla malt. It's hard to mess those up. Unless you don't have milk, which happened a few months ago at that location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Milton Freewater specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Milton Freewater?
The restaurant is open Monday to Saturday from 10:30 AM to 11:00 PM, and on Sunday from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it offers drive-thru service, indoor seating, and outdoor seating with high chairs available.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Is Dairy Queen Grill & Chill wheelchair accessible and does it have restrooms?
Yes, it is wheelchair accessible and has onsite restrooms for customers.
Can I access WiFi at Dairy Queen Grill & Chill in Milton Freewater?
Yes, free WiFi is available at this location for customers.
How can I order online or get exclusive deals from Dairy Queen Grill & Chill?
You can order online at their official site or app; downloading their app provides exclusive deals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Dutch Bros Coffee for coffee, La Ramada Mexican Family Restaurant for a Mexican meal, or Fry's True Value hardware store for shopping.
Are there convenient places near Dairy Queen Grill & Chill for banking or credit services?
Yes, nearby options include Oregon First Community Credit Union and First Community Credit Union.
Where can I find other dining options close to Dairy Queen Grill & Chill?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Stay A-round Donuts and Fry pies, and Taco Bell for fast-food choices.