Customers frequently reported long wait times, incorrect orders, and poor service, with some employees being rude or unprofessional.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary food handling practices.
Ice Cream Availability
There were consistent complaints about the ice cream machine being out of service and the unavailability of certain flavors.
Staff Friendliness
Despite the issues, some customers noted friendly and helpful staff, particularly in the drive-thru.
KG
Karina Gonzalez
4 days ago
1.0
Everytime i go they ran out of something its like they never have anything. The girl that was taking my order was so rude and seemed annoyed. Also if theyre ganna stop serving at 9:40 then they should change the closing time.
CR
carrie russell
5 days ago
3.0
Closes at 10pm, but cleans ice cream machine at 6:30? Ridiculous.
JJ
javier07
Nov 30, 2025
1.0
Had an online order with cheese curds. and they told me they were out when I got there and were out of onion rings. So we ended up spending more money for nothing
KG
Kaidee Gilbert
Nov 30, 2025
1.0
Always out of everything! I don’t know why I even come here anymore I’m actually so mad. I don’t understand why you would get a customer service job just to not want to provide basic service like idk actually ordering the food u need till next truck? The manager needs to be checked. And if that’s not the case then the workers are just lazy and don’t wanna cook the food. Seriously disappointed with this location.
MP
Maria Preciado
Nov 23, 2025
5.0
Love their chicken strip basket with the toast and gravy. Love to dip my toast into the gravy
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Milton Freewater specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Milton Freewater?
The restaurant is open Monday to Saturday from 10:30 AM to 11:00 PM, and on Sunday from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it offers drive-thru service, indoor seating, and outdoor seating with high chairs available.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Is Dairy Queen Grill & Chill wheelchair accessible and does it have restrooms?
Yes, it is wheelchair accessible and has onsite restrooms for customers.
Can I access WiFi at Dairy Queen Grill & Chill in Milton Freewater?
Yes, free WiFi is available at this location for customers.
How can I order online or get exclusive deals from Dairy Queen Grill & Chill?
You can order online at their official site or app; downloading their app provides exclusive deals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Dutch Bros Coffee for coffee, La Ramada Mexican Family Restaurant for a Mexican meal, or Fry's True Value hardware store for shopping.
Are there convenient places near Dairy Queen Grill & Chill for banking or credit services?
Yes, nearby options include Oregon First Community Credit Union and First Community Credit Union.
Where can I find other dining options close to Dairy Queen Grill & Chill?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Stay A-round Donuts and Fry pies, and Taco Bell for fast-food choices.