Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mill City Subway® Restaurant at 509 NE Santiam Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported long wait times and slow service, with some experiencing delays of over 30 minutes for their orders.
Staff Friendliness
While some reviews praised individual staff members for their friendliness and helpfulness, others noted rude or unprofessional behavior from employees.
Cleanliness
Feedback on cleanliness was mixed; some customers appreciated the clean restrooms and dining area, while others reported unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong sandwich types.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the clean and inviting space, while others noted it felt chaotic or understaffed during busy times.
MD
Mike Dorn
Oct 29, 2025
1.0
Snubbed me. I was passing through town tonight and pulled in to Subway for dinner. I walked in to order. There was a
nice family of three ahead of me ordering and I patiently waited my turn. Seemed to take a while but what the heck I’ll be fine. There’s a snafoo when it comes time for the family to pay and while that’s going on another couple strolls in the back door. I realized I’m at the wrong end of the counter but there’s no question about who’s next right? The mousy blond server finishes with the family, looks right on past me and before I could utter a word she began taking the other folks order. She absolutely snubbed me. I’m 5’10” and 195lbs. There’s no way she didn’t see me. I left. No point in trying to resurrect that customer service catastrophe.
DP
Dawn Pfeiffer-Hanley
Aug 14, 2025
4.0
I was on a long trip and Subway was nice enough to let me use their restroom which was very clean and it smelled of fresh bread in the restaurant so two thumbs up for Subway along a long stretch of highway with no bathrooms!
MR
Melania Reutov
Aug 10, 2025
1.0
If you are thinking of stopping by, think again. No ac, longest wait due to staff not finishing when they start something, did not have anything ready, didn’t change gloves after touching their hair. 45 min for 4 sandwich.
RM
Ruth Miller
Aug 10, 2025
5.0
The 2 young people that were serving the front were working their hearts out!! But still courteous and friendly. Great job! The line was long and backed out the door. Thank you! However the men's bathroom had been ruined by a customer . Come on people! Grow up! Don't trash what isn't yours!